Phlebotomist

Pride Health; Lexington (VA); On-site; USD 23,000 - 26,000; Full time

Job summary

Pride Health is seeking an Entry-Level Phlebotomist to join one of our healthcare clients. The role focuses on greeting patients, checking them in via kiosk or handheld device, and supporting the lobby team while occasionally performing phlebotomy duties.

The position requires a high school diploma, phlebotomy experience, and 1–2 years of client-facing customer service. Expect a 730am-430pm shift, 3+ month duration, and $17.75 per hour.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy experience required, even if intern/externship.
• Minimum 1-2 years of client-facing customer service experience required.

Responsibilities

• Greet patients upon arrival and assist with check-ins in the lobby.
• Help maintain lobby area and support phlebotomists as needed.
• Perform phlebotomy procedures when required and follow established practices.
• Demonstrate high level of customer service and protect patient confidentiality.
• Maintain accurate records and documentation and assist with breaks when staffing shortages occur.

Skills

Phlebotomy experience

Customer service

Data entry

Lobby greeting

Education

High school diploma or equivalent

Job description

Pride Health is excited to hire an Entry-Level Phlebotomist for one of our leading healthcare clients. We'd love to discuss this opportunity with you!

Job Title: Phlebotomy - Entry Phlebotomist

Duration: 3+ months

Shift: Monday-Friday 730am-430pm

Pay: $17.75/hr

Job Description: The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also utilize Phlebotomy skills to grown within the company.

The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.

Under the direction of the area supervisor, perform daily activities accurately and on time.

Maintain a safe and professional environment.

Maintains required records and documentation.

Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Job Requirements:

Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet

Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered

To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:

High school diploma or equivalent REQUIRED - no exceptions

Phlebotomy experience is required, even if just an intern/externship to learn the basics

Work Experience:

Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).

Some Phlebotomy experience is REQUIRED

Keyboard/data entry experience a must.

This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or lo