Phlebotomy - Phlebotomist II

Creative Solutions Services, LLC; Carrollton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Creative Solutions Services, LLC in Carrollton, GA seeks a Phlebotomist II to draw blood, prepare specimens, and support lab testing. The role involves direct patient contact, explaining procedures, and upholding confidentiality with a focus on accuracy and safety.

The position requires a high school diploma or equivalent, phlebotomy certification (preferred), and three years of experience in phlebotomy across pediatric and geriatric patients. Travel to different sites is expected.

Qualifications

• High school diploma or equivalent REQUIRED.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred; required in CA, NV, and WA.
• Three years phlebotomy experience required, including pediatric and geriatric collections.
• Customer service experience in a healthcare setting preferred.

Responsibilities

• Draw quality blood samples from patients and prepare specimens for lab testing.
• Explain procedures to patients and maintain patient confidentiality.
• Maintain accurate records and documentation.
• Travel to multiple locations and cover shifts as needed.
• Provide superior customer focus and professional bedside manner.

Skills

Phlebotomy

Customer service

Communication

Medical data entry

Education

High school diploma or equivalent

Medical training: medical assistant or paramedic

Phlebotomy certification

Tools

Data entry

Job description

Job:Phlebotomist II

Location:Carrollton, GA

Duration: 3 Months

Shift:Monday - Friday 8:00 AM - 5:00 PM

Job Description:

• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:

• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.

Training locations may vary based on trainer availability.

Required Education:

• High school diploma or equivalent REQUIRED.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience:

• THREE years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience.

Additional Job Details:

• Must list home city/commute time to jobsite on resume - rate is based on years of DIRECT EXPERIENCE as listed in resume.
• Overlapping roles do not count twice. Please refer to Southeast rate card breakdown provided by Broadleaf, if any questions.
• Candidate must have reliable transportation to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation).
• Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift.
• Excessive absenteeism/tardiness is not tolerated and will be cause for termination
• Please ensure that you are verifying the commute time to/from the physical work location when submitting candidates.
• Candidates need to be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage.

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