Phlebotomy & Donor Care Specialist

USA - 3387 BioLife Plasma Services, LP; Joliet (IL); On-site; USD 22,000 - 31,000; Part time

Job summary

Takeda is seeking a part-time Plasma Donor Screener to greet donors, screen and record vital signs, and support phlebotomy in a fast-paced plasma center. You will use our Donor Information System and prepare donor charts while coordinating donor compensation.

Shifts include evenings, weekends, and holidays. A high school diploma or equivalent is required; previous donor-facing experience is helpful. Excellent customer service is essential in this role at BioLife locations.

Qualifications

• High school diploma or equivalent required.
• Ability to walk/stand for entire shift.
• Evenings, weekends and holidays work expectation.
• Ability to lift up to 50 lbs. with occasional lifting of materials up to 50 lbs.
• 1+ years in a customer or patient-facing role is helpful.

Responsibilities

• Answer phones and greet donors, ensuring donor and team safety.
• Screen new and repeat donors; record donor vital signs and finger stick results.
• Use Donor Information System; prepare donor charts and coordinate donor compensation.
• Identify opportunities for process improvements and implement changes per policy.
• Work a variety of shifts including weekends and holidays.

Skills

Customer service

Vital signs

Phlebotomy assistance

Phone handling

Education

High school diploma or equivalent

Job description

Takeda is seeking a part-time Plasma Donor Screener to greet donors, screen and record vital signs, and support phlebotomy in a fast-paced plasma center. You will use our Donor Information System and prepare donor charts while coordinating donor compensation.

Shifts include evenings, weekends, and holidays. A high school diploma or equivalent is required; previous donor-facing experience is helpful. Excellent customer service is essential in this role at BioLife locations.