Phlebotomist: Plasma Donation & Donor Care Pro

Kedplasma-LLC; Burlington (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Extra Perks

Job summary

Kedrion Biopharma Inc. is seeking a Phlebotomist to join Kedplasma's team in North Carolina. You will perform venipuncture, monitor donors, and guide them through the plasma donation process to ensure a safe, comfortable experience.

The role requires attention to detail, adherence to SOPs, and teamwork in a regulated environment. You will maintain equipment, document donor data, and participate in audits while upholding donor care and safety.

Qualifications

• High school diploma or equivalent is required.
• Phlebotomy certification preferred; required in California.
• At least 1 year of phlebotomy experience preferred.
• Strong attention to detail and ability to follow procedures precisely.
• Excellent interpersonal and communication skills.
• Ability to remain calm and compassionate in high‑pressure situations.

Responsibilities

• Educate donors on the donation process, center policies, compensation, and the importance of plasma-based therapies.
• Greet donors and perform introductions to yourself and the donation process to establish trust and comfort.
• Conduct venipuncture procedures following SOPs, including arm prep, collection volumes, restarts, and cell loss protocols.
• Monitor donor well‑being during the donation process and respond to any adverse reactions.
• Maintain and calibrate equipment, report malfunctions, and ensure readiness for daily operations.
• Set up and operate plasma donation machines, including responding to alarms and shutdowns.
• Collect and label test samples accurately, including NAT testing protocols.
• Keep the donor floor stocked with necessary supplies and soft goods.
• Record donor data and any incidents in the electronic donor information system.
• Respond promptly and professionally to donor complaints, deferrals, or concerns.
• Support donor flow by working efficiently and alerting management to any bottlenecks or issues.
• Prepare the center for audits by maintaining cleanliness and compliance with SOPs and regulatory standards.
• Uphold data integrity and confidentiality for all donor and center information.

Skills

Phlebotomy certification

1 year phlebotomy experience

Attention to detail

Interpersonal skills

Ability to follow procedures

Education

High school diploma or equivalent

Job description

Kedrion Biopharma Inc. is seeking a Phlebotomist to join Kedplasma's team in North Carolina. You will perform venipuncture, monitor donors, and guide them through the plasma donation process to ensure a safe, comfortable experience.

The role requires attention to detail, adherence to SOPs, and teamwork in a regulated environment. You will maintain equipment, document donor data, and participate in audits while upholding donor care and safety.