Phlebotomist Patient Services Representative

GTT, LLC; Torrance (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Phlebotomist Patient Services Representative to provide exceptional service during health routines. This role involves drawing blood samples, ensuring patient comfort, and maintaining accurate documentation in a fast-paced environment. The ideal candidate will have strong phlebotomy skills, excellent customer service abilities, and the flexibility to work various shifts. Join a team committed to delivering quality care and making a difference in patients' lives. This is a fantastic opportunity to grow in a supportive and dynamic setting.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Plan

Qualifications

• 3+ years of phlebotomy experience, including pediatric and geriatric collections.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Draws blood samples and prepares specimens for lab testing.
• Maintains accurate records and promotes a positive image to patients.

Skills

Phlebotomy skills

Customer service

Attention to detail

Communication skills

Judgment and decision-making

Education

High school diploma or equivalent

Phlebotomy certification

Medical assistant or paramedic training

Job description

Job Title: Phlebotomist Patient Services Representative

Location: Torrance, CA

Duration: 3-month Contract

Work Type: Onsite

Pay Range: $24.09 - $29.69

Shift/Time Zone: Mon-Fri 8 am - 5 pm

Job Description:

1. The Patient Services Representative II (PSR II) is the face of our company to patients, providing quality service during health routines or health decisions.
2. Draws quality blood samples and prepares specimens for lab testing following established procedures.
3. Creates a trusting environment by explaining procedures clearly and drawing blood skillfully, safely, and accurately.
4. Demonstrates leadership behaviors, focusing on process excellence, confidentiality, and accuracy of patient information.
5. Assignments may include working in a doctor's office, patient service center, or as needed.
6. Performs daily activities accurately under supervision, maintaining a safe, professional environment.
7. Handles forensic and clinical specimen collection and processing per protocols.
8. Verifies patient demographic info and labels tubes in the presence of the patient.
9. Maintains accurate records and documentation.
10. Promotes a positive image and organizational commitment to patients, clients, and staff.

Job Requirements:

1. Ability to deliver error-free work in a fast-paced environment.
2. Works independently with minimal supervision.
3. Excellent pediatric and geriatric phlebotomy skills.
4. Flexible availability, including weekends, holidays, on-call, and overtime.
5. Adherence to policies, dress code, safety, and principles of excellence.
6. Good judgment and decision-making skills based on established procedures.
7. Reliable transportation, valid driver’s license, and clean driving record if applicable.
8. Willingness to travel and work flexible hours across multiple locations.
9. Capable of handling multiple priorities in high-volume settings.
10. Superior customer focus with open communication and adaptability to change.

Education & Experience:

• High school diploma or equivalent required.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred; required in CA, NV, WA.
• At least three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service experience and keyboard/data entry skills preferred.

Additional Details:

Work hours: M-F 8 am-5 pm, rotating Saturday.

Benefits:

• Medical, Vision, and Dental Insurance
• 401k Retirement Plan

About the Company:

Leading provider of diagnostic information services, serving millions worldwide, committed to healthier lives and inclusive care.

About GTT:

A minority-owned staffing firm, subsidiary of Chenega Corporation, valuing diversity and inclusion, serving Fortune 500 clients across various sectors.