Phlebotomist Patient Services Representative

Global Technical Talent; Mesquite (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in diagnostic services seeks a Phlebotomist Patient Services Representative in Mesquite, TX. This role involves drawing blood samples and ensuring excellent service to patients within a professional setting. Candidates should have a high school diploma, three years of phlebotomy experience, and strong customer focus. Benefits include medical, vision, and dental insurance plans.

Benefits

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

Qualifications

• Three years of phlebotomy experience including pediatric, geriatric, and capillary collections.
• Excellent phlebotomy skills required.
• Clear understanding of patient interaction and maintaining confidentiality.

Responsibilities

• Draw quality blood samples from patients and explain procedures.
• Maintain a professional environment and patient safety.
• Verify patient information and maintain documentation accurately.

Skills

Phlebotomy Skills

Customer Focus

Organizational Commitment

Education

High school diploma or equivalent

Medical training: medical assistant or paramedic training

Phlebotomy certification

Job description

Job Title:Phlebotomist Patient Services Representative
Contract Duration: 3+ Months
Location:Mesquite, TX
Work Type: Onsite, Monday-Thursday 8:30 am - 5 pm

Job Description:

• The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center, or as business needs dictate.

Job Responsibilities:

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Phlebotomist Patient Services Representative performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info/initials, including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
• Committed to all Policies & Procedures, including the Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, a valid driver's license, and a clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.
• Training locations may vary based on trainer availability.

Required Education:

• High school diploma or equivalent REQUIRED.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred.
• Required in California, Nevada, and Washington.

Work Experience:

• THREE years of phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service in a retail or service environment is preferred.
• Keyboard/data entry experience.

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About The Company:
Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.

About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

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