Phlebotomist Patient Services Representative

Global Technical Talent; Franklin (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in diagnostic information services is seeking a Phlebotomist Patient Services Representative for a 2-month onsite role in Franklin, IN. The PSR II will be responsible for drawing blood samples, ensuring proper documentation, and maintaining patient trust and safety. Applicants should have strong phlebotomy skills, good judgment, and the ability to work in a fast-paced environment.

Benefits

Medical, Vision, and Dental Insurance

401(k) Retirement Plan

Qualifications

• At least three years of phlebotomy experience.
• Ability to work independently with minimal supervision.
• Valid driver's license and reliable transportation.

Responsibilities

• Draw quality blood samples from patients safely and accurately.
• Maintain required records and documentation.
• Ensure proper labeling and identification of specimens.

Skills

Phlebotomy

Customer Focus

Communication

Education

High school diploma or equivalent

Phlebotomy certification

Medical assistant or paramedic training

Job description

Job Title

Phlebotomist Patient Services Representative

Contract Duration

2 Months

Location

Franklin, IN

Work Type

Onsite, 7 am - 4 pm/ET

Job Description

• The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, either as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing following established practices and procedures.
• The PSR II has direct contact with patients, creating an atmosphere of trust and confidence while explaining procedures and drawing blood specimens safely, accurately, and skillfully.
• The PSR II demonstrates leadership behaviors, focusing on process excellence, confidentiality, and accuracy of patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center, or other locations based on business needs.

Job Responsibilities

• Perform daily activities accurately and timely under the supervision of the area supervisor.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing duties following established procedures.
• Verify patient demographic information and initials, including post-venipuncture signatures, ensuring proper labeling and identification.
• Maintain required records and documentation.
• Promote a positive image and demonstrate organizational commitment to patients, clients, and staff.

Job Requirements

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Adherence to policies, procedures, dress code, and safety guidelines.
• Good judgment and decision-making skills based on established protocols.
• Reliable transportation, valid driver's license, and clean driving record if applicable.
• Willingness to travel and work at multiple locations with short notice.
• Ability to handle multiple priorities in a high-volume setting.
• Strong customer focus, communication skills, adaptability, and knowledge of the business.
• Training location may vary based on trainer availability.

Required Education

• High school diploma or equivalent.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred, required in CA, NV, WA.

Work Experience

• At least three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Preferably two years in a Patient Service Center environment.
• Customer service experience in retail or service sectors preferred.
• Keyboard/data entry experience.

Benefits

• Medical, Vision, and Dental Insurance
• 401(k) Retirement Plan

About The Company

Leading provider of diagnostic information services, empowering healthier lives through extensive clinical lab data. We serve millions globally, committed to inclusive care and stakeholder value.

About GTT

GTT is a minority-owned staffing firm and subsidiary of Chenega Corporation, valuing diversity and inclusion. We partner with Fortune 500 companies across various sectors in the US and Canada, helping you find your next career opportunity.