Phlebotomist Patient Services Representative

Global Technical Talent; Fort Smith (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading provider of diagnostic information services seeks a Phlebotomist Patient Services Representative in Fort Smith, AR. The role involves drawing blood samples, ensuring patient comfort, and maintaining accurate records. Ideal candidates will have strong customer service skills and a commitment to safety and confidentiality. Flexibility in working hours and locations is essential.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Plan

Qualifications

• At least 3 years of phlebotomy experience, including pediatric and geriatric collections.
• Medical assistant or paramedic training preferred.

Responsibilities

• Perform daily activities accurately under supervision.
• Maintain a safe, professional environment.
• Verify patient demographic info and label specimens correctly.

Skills

Communication

Customer Focus

Good Judgment

Education

High school diploma or equivalent

Phlebotomy certification

Job description

Job Title

Phlebotomist Patient Services Representative

Contract Duration

3 Months

Location

Fort Smith, AR

Work Type

Onsite, Shift/Time Zone: 0800-1700

Job Description

• The Phlebotomist Patient Services Representative (PSR II) represents our company to patients, whether for routine health checks or critical health decisions.
• The PSR II draws quality blood samples and prepares specimens for lab testing, adhering to established procedures.
• Creates a trusting environment by explaining procedures and drawing blood safely and accurately.
• Demonstrates leadership, process excellence, and confidentiality.
• May be assigned to various locations based on business needs.

Job Responsibilities

• Perform daily activities accurately under supervision.
• Maintain a safe, professional environment.
• Perform forensic and clinical specimen collection confidently following protocols.
• Verify patient demographic info and label specimens correctly.
• Maintain records and documentation.
• Promote a positive image and organizational commitment.

Job Requirements

• Ability to produce error-free work in a fast-paced setting.
• Work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexibility to work weekends, holidays, on-call, and overtime.
• Adherence to policies, dress code, safety, and guiding principles.
• Good judgment and decision-making skills.
• Reliable transportation, valid driver’s license, and clean record if applicable.
• Willingness to travel and work at multiple locations on short notice.
• Handle multiple priorities efficiently.
• Strong customer focus and communication skills, adaptable to change.
• Training location may vary.

Required Education

• High school diploma or equivalent.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred.
• Required in CA, NV, WA.

Work Experience

• At least 3 years of phlebotomy experience, including pediatric and geriatric collections.
• Preferably 2+ years in a Patient Service Center.
• Customer service experience preferred.
• Keyboard/data entry experience.

Benefits

• Medical, Vision, Dental Insurance
• 401k Retirement Plan

About the Company

Leading provider of diagnostic information services, committed to healthier lives through innovative lab services and insights.

About GTT

GTT is a minority-owned staffing firm, subsidiary of Chenega Corporation, valuing diversity and inclusion. We serve Fortune 500 companies across various industries in the US and Canada, helping you find your next career opportunity.