Phlebotomist: Patient Care & Lab Prep Pro

Synectics Inc.; Denton (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Healthcare Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Job summary

Synectics Inc. is seeking a Patient Services Representative II to be the friendly face of the clinic, handling phlebotomy duties and patient interactions with care and precision.

The role requires strong phlebotomy skills, experience with pediatric and geriatric patients, and the ability to manage multiple priorities in a fast-paced environment. Travel to multiple locations and on-call hours are expected, with a focus on accuracy and confidentiality.

Qualifications

• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, including weekends, holidays, on-call and overtime.
• Committed to all Policies & Procedures including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and cover PS Center/In-Office Phlebotomy locations.
• Capable of handling multiple priorities in a high-volume setting.
• Superior Customer Focus; ability to communicate openly with peers, supervisors and patients; adapt to change; knowledge of our business.
• Training locations may vary based on trainer availability.
• Shift/Time Zone: 8-5 / Central

Responsibilities

• Represent the face of Synectics to patients at clinics, services centers, or doctors' offices.
• Draw quality blood samples and prepare specimens for lab testing following established procedures.
• Explain procedures to patients and ensure a safe, accurate, and confidential process.
• Perform daily activities under supervision to meet timing and quality standards.
• Maintain a safe and professional environment and accurate documentation.
• Verify patient demographic info/signatures post-venipuncture to confirm labeling and identification.
• Demonstrate leadership behaviors and process excellence in patient interactions.

Skills

Phlebotomy skills (pedi/geriatric)

Customer service

Decision making

Attention to detail

Multi-tasking

Education

High school diploma or equivalent

Medical training (medical assistant or paramedic)

Phlebotomy certification

Job description

Synectics Inc. is seeking a Patient Services Representative II to be the friendly face of the clinic, handling phlebotomy duties and patient interactions with care and precision.

The role requires strong phlebotomy skills, experience with pediatric and geriatric patients, and the ability to manage multiple priorities in a fast-paced environment. Travel to multiple locations and on-call hours are expected, with a focus on accuracy and confidentiality.