Phlebotomist - Outpatient Customer Service

The Ohio State University; United States; Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

The Ohio State University is seeking a Phlebotomist for the Outpatient Customer Service team at University Hospital. The role includes specimen collection by venipuncture and capillary puncture, specimen labeling and processing, dispatching specimens to the correct testing location, and assisting with point-of-care testing where applicable.

You will greet patients, gather essential information for registration, and support accuracy and quality control.

Qualifications

• High school diploma or GED is required.
• At least 1 year of relevant experience.
• Phlebotomy or Medical Assistant certification is preferred, but not required.

Responsabilités

• Perform venipuncture and capillary puncture for specimen collection.
• Label and process specimens accurately.
• Dispatch specimens to appropriate testing locations and monitor quality control.
• Greet and direct patients through the lab and gather essential information for registration.
• May perform point-of-care testing where applicable.

Connaissances

Phlebotomy

Customer service

Formation

High school diploma or GED

Phlebotomy or Medical Assistant certification (preferred)

Description du poste

Job Title

Phlebotomist - Outpatient Customer Service

Department

University Hospital | Outpatient Customer Service

Scope of Position

The Outpatient Service Centers include the phlebotomy draw stations located at various locations around the Greater Columbus Area. Sites include but are not limited Ross Heart Hospital, Martha Morehouse Pavilion, Outpatient Care Dublin, Outpatient Care New Albany, Outpatient Care Lewis Center, Outpatient Care Gahanna, Outpatient Care Upper Arlington, Outpatient Care East, and Hilliard, hours may vary per site to accommodate each outpatient location’s operational and patient service needs. Job functions include but are not limited to specimen collection, specimen processing, and point of care/specimen testing (where applicable).

Position Summary

The patient service technician (PST) performs specimen collection by both venipuncture and capillary puncture, specimen labeling, and specimen processing. Verifies accuracy and quality of specimens collected and dispatches specimens to appropriate testing locations and performs training of others in these techniques. Also performs test requisition entry, greets and directs patients through the lab and gathers complete patient information necessary to complete the registration and accessioning of all procedures done in the area. May also perform point of care testing; ensures accuracy of results and Quality Control measures by maintaining equipment and instruments. Follows policy for chain of custody record keeping for pre-employment urine drug screen collections.

Minimum Qualifications

For Hire: High school diploma or GED is required. At least 1 year of relevant experience is required. Phlebotomy or Medical Assistant certification is preferred, but not required.

On going: Maintains certification status (if applicable); meets mandatory education and health surveillance requirements. Demonstrates competence in technical, interpersonal, and cognitive skills required meeting essential job functions

Additional Information

• Location: Outpatient Care Lewis Center (0893)
• Position Type: Regular
• Scheduled Hours: 40
• Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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The university is an equal opportunity employer, including veterans and disability.