Phlebotomist/Medical Assistant

Think Fertility; Bellevue (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Phlebotomist/Medical Assistant to join their growing fertility practice. This role offers the chance to provide exceptional patient care while working in a supportive environment focused on women's reproductive health. You'll be responsible for drawing blood, assisting with procedures, and educating patients about their treatment. With a commitment to quality and patient success, this position not only allows for personal growth but also offers a fulfilling career path in the medical field. Join a passionate team where your contributions truly make a difference in people's lives.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Paid Time Off

Flexible Schedule

Education Reimbursement

Qualifications

• Certification as a Phlebotomist or Medical Assistant is required.
• 1 year of experience in a medical office or hospital setting is preferred.

Responsibilities

• Provide excellent patient service and clinical excellence.
• Draw blood, process specimens, and assist in office procedures.
• Educate patients on their diagnosis and treatment recommendations.

Skills

Communication Skills

Customer Service Skills

Problem-Solving Mindset

Attention to Detail

Team Collaboration

Education

Phlebotomist or Medical Assistant Certification

1 year experience in a medical office or hospital

Customer Service Experience

Tools

Electronic Medical Record Systems

Job description

Phlebotomist/Medical Assistant JOB DESCRIPTION

Think Fertility is looking for a passionate and experienced full-time (part-time can be considered) Phlebotomist/Medical Assistant who is interested in joining a growing fertility practice.

Who are we? Think Fertility is a young and fast-growing fertility practice in Bellevue WA. We are dedicated to helping people achieve their dreams of parenthood. We provide comprehensive fertility services including fertility testing, intrauterine insemination (IUI), in vitro fertilization (IVF), and egg freezing. We believe that every patient has the right to quality fertility treatment, and we strive to provide patient-centered care.

Who we seek? We are seeking individuals who are passionate about people and providing an excellent and supportive experience to our patients. Candidates must have a passion for women’s reproductive health and be willing to invest in developing their knowledge and skills for fertility care. They should possess a problem-solving mindset, outstanding communication skills, and the ability to multitask.

Position Overview:
The Phlebotomist/Medical Assistant's primary responsibility is to provide excellent patient service in accordance with the philosophy of Think Fertility.

Growth Opportunity: This is an opportunity for continued growth within the practice at all levels for individuals interested in both continued medical practice or healthcare administration.

Benefits: Health, Dental, and Vision insurance; 401k Retirement plan with employer matching, Paid Time Off, Paid Holidays, Flexible schedule, Education Reimbursement.

This is the perfect opportunity for:

• Expanding your breadth of medical knowledge.
• Growing into higher-level positions with an expanding medical practice.
• Enjoying seeing purpose and fulfillment every day in your job.
• Staying at a medical practice long-term.

We are seeking an individual that is committed to upholding our core values:

• Impressive Quality
• Patient Success
• Personal Touch
• Team Collaboration

You can learn more about Think Fertility and what we do on our website: www.thinkfertilityusa.com.

Due to the specialized training provided for this position, we are looking for a candidate who can make at least a 2-year commitment, and ideally grow with the company long-term.

Administrative Responsibilities:

• Clinical Excellence: this position will require being trained in all clinical operations & procedures.
• Possess working knowledge of all fertility testing and treatment (training available).
• Educate patients: understanding their diagnosis, treatment recommendations, and barriers to fertility care.
• Build relationships of trust and authenticity with our patients.
• Prepare treatment rooms and take patient vitals.
• Draw blood and process specimens.
• Prepare procedure room and assist providers for all office procedures.
• Answering patient phone calls/emails, scheduling, checking insurance eligibility, updating patients' financial report, checking in/out patients, taking co-payments, and other duties as assigned.
• Follow up with patients that have been recommended treatment.
• Daily clinic operational tasks, such as treatment referrals, records requests, supplies stocking.
• Reviewing insurance coverage and treatment costs with patients.
• Send statements and collect due payments.
• Competently use electronic medical record systems and possess the ability to learn new technologies.
• All other duties assigned by management.

Professional Responsibilities:

• Must be fluent in English language, Bilingual in Mandarin preferred.
• Accountable/reliable/dependable.
• Outgoing personality with excellent customer service skills.
• Able to learn new information quickly and excellent attention to detail.
• Excellent verbal and written communication skills.
• Team player, supporting colleagues both in-person and virtually.
• Maintain patient confidentiality.
• Participate in office meetings, training seminars, and other educational and business events on a regular basis.
• Commit to achieving established clinic goals provided by the practice manager and the provider.
• Collaborate with all teammates to ensure the high quality of patient care and the integrity of Think Fertility’s mission and vision.

Education/Training:

• Minimum of 1 year working or volunteer experience in a medical office or hospital setting.
• Customer service experience is preferred.
• Phlebotomist or Medical Assistant Certification required.

Job Types: Full-time, Part-time

Pay: $23.00 - $30.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Will you be able to start working at 7AM from Monday - Friday for this job?

Experience:

• Medical office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Mandarin (Preferred)

Ability to Commute:

• Bellevue, WA (Required)

Work Location: In person