Phlebotomist II

Mass General Brigham Incorporated; Foxborough, Northern (MA, KY); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Mass General Brigham Incorporated is seeking a Phlebotomist II to collect and process blood specimens at our Foxborough, MA site. The role requires performing phlebotomy across age groups, ensuring accurate patient identification, labeling, and timely transport of specimens.

The position involves training new staff, maintaining patient privacy, and complying with HIPAA and safety protocols. The candidate should have a High School Diploma, 1–2 years of phlebotomy experience, and relevant

Qualifications

• Must have high school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to prioritize, manage time, and adapt to varying workloads.

Responsibilities

• Collect and process blood specimens from patients of all ages.
• Ensure proper patient identification, labeling, and safe transport of specimens.
• Provide training and guidance to new staff and students as assigned.
• Maintain HIPAA compliance and use computer systems effectively.
• Handle sharps and biohazard materials per regulatory requirements.

Skills

Communication

Customer service

Problem solving

Teamwork

Education

High School Diploma

Job description

## Phlebotomist IIApply: Onsite: Foxborough-MA: Full time: Posted Today: RQ4079650Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Summary Responsible for collecting and processing blood specimens from patients for laboratory testing. Operates with a moderate level of supervision, identifying and resolving common issues independently. Provide effective training and education to new employees and students as assigned. Does this position require Patient Care? Yes Essential Functions -Obtains quality blood samples using a variety of phlebotomy methods for all age groups. -Ensures accurate patient identification, quality specimen labeling, processing, handling, and transportation of specimens. -May assist in the recovery of patients experiencing adverse reactions and provide a rapid response to medical emergencies in the inpatient setting. -Communicates effectively with patients and patient care teams, explaining procedures and addressing patient concerns to ensure a high level of customer satisfaction. -Troubleshoots and resolves specimen, order, and common operational issues within the work area. -Provides some training and education to new staff and students. -Handles sharps and biohazardous materials in accordance with regulatory requirements to ensure the safety of patients and staff. -Works fluently with computer programs and systems, and complies with HIPAA regulations. -Performs other tests, administration, and specimen collection as assigned. Schedule M-F 8:45am - 5:15pm, rotating Sat**Qualifications**EducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsPhlebotomy Technician [National Certification] - Generic - HR Only preferred Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferredExperienceExperience in phlebotomy 1-2 years requiredKnowledge, Skills and Abilities- Demonstrates proficiency in proper collection methods and proper processing of all specimens, including correct tube selection, volume, and stability requirements.- Possesses good written and oral communication skills, the ability to prioritize work, manage time wisely, and adjust to changes in work volumes and projects.- Superior customer service skills, with the ability to show empathy and respect for patients' privacy and autonomy.- Demonstrates problem-solving skills and can manage complex patient collections.- Works independently and collaborates effectively within a team, actively partnering with team members by fostering a collaborative work environment and respecting individuals with varied experiences and perspectives.**Additional Job Details (if applicable)****Physical Requirements**- Standing Frequently (34-66%)- Walking Frequently (34-66%)- Sitting Occasionally (3-33%)- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)- Carrying Frequently (34-66%) 20lbs - 35lbs- Pushing Occasionally (3-33%)- Pulling Occasionally (3-33%)- Climbing Rarely (Less than 2%)- Balancing Frequently (34-66%)- Stooping Occasionally (3-33%)- Kneeling Occasionally (3-33%)- Crouching Occasionally (3-33%)- Crawling Rarely (Less than 2%)- Reaching Frequently (34-66%)- Gross Manipulation (Handling) Frequently (34-66%)- Fine Manipulation (Fingering) Frequently (34-66%)- Feeling Constantly (67-100%)- Foot Use Rarely (Less than 2%)- Vision - Far Constantly (67-100%)- Vision - Near Constantly (67-100%)- Talking Constantly (67-100%)- Hearing Constantly (67-100%)**Remote Type**Onsite**Work Location**22 Patriot Place**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$23.10 - $29.79/Hourly**Grade**4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.