Phlebotomist / Donor Collections Technician I - North Mobile

Blood Bank of Delmarva (BBD); Newark (DE); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Full Benefits

Sign-on Bonus

Weekend Differential

Mobile Drive Differential

Monthly Bonuses

Travel Reimbursements

Career Ladder

Job summary

Blood Bank of Delmarva invites applications for a Donor Collections Technician to support mobile blood drives across New Castle County and surrounding areas. No medical experience required; we provide training and a clear career ladder, with weekday, evening, and weekend shifts.

The role emphasizes friendly donor service, adherence to safety standards, and teamwork. Benefits include comprehensive coverage, mileage reimbursement, and enrollment in our sign-on program.

Qualifications

• Must have your own reliable vehicle.
• Must have a valid Driver’s License.
• High School Diploma or equivalent is required.
• Minimum of 2 years of face-to-face customer service experience.
• Minimum of 1 years of successfully managing multiple tasks in a fast paced working environment.

Responsibilities

• Donor interviews to determine donor eligibility.
• Initiate blood collection and monitor donor progress.
• Prepare interview materials and ensure equipment is ready and operational.
• Represent BBD's customer service values.
• 6-8 weeks of paid training with classroom sessions at the Christiana Donor Center/HQ in Newark, DE.

Skills

Customer service

Communication skills

Education

High School Diploma or equivalent

Job description

Responsibilities

DONOR COLLECTIONS TECHNICIAN

Blood Bank of Delmarva

North Mobile Blood Drive Team - New Castle County, DE & Surrounding Areas of PA & MD

No medical experience needed! We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors.

Travel, meet new people, and work in a fast-paced environment!

+$1.50/hr differential on Weekends+$1.00/hr differential on Mobile Blood DrivesMonthly Bonuses based on performanceTravel Reimbursements for mileage/tollsCareer Ladder for professional growth!***Full Benefits***

Get rewarded with a $2,500 sign-on bonus for joining our dynamic team

(Paid out in 3 installments over 1styear of employment)

The Blood Bank of Delmarva (BBD) offers experienced phlebotomists and non-experienced individuals who want to join the healthcare field, the training needed to join our Mobile Blood Drive Team!

The Donor Collections Technician receives assignments working a varied schedule to different mobile blood drives weekly at differing locations. Each schedule is provided 2 weeks in advance. We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. BBD encourages work-life balance for all our staff and look forward to adding individuals who want to be in a healthcare role to the team!

***Shift Schedule: Morning, Evening, and Weekend shifts are required. Schedule released 2 weeks in advance***

• 6-8 Weeks of paid training. First 3-4 weeks of classroom training takes place in our Christiana Donor Center/HQ in Newark, DE.
• This position offers a 3-step career ladder for new employees until they develop and successfully demonstrate the skills to learn advanced blood collection procedures.
• This position is “essential” during severe weather or emergency operation events.
• Conducts donor interviews in a confidential professional manner to determine donor eligibilities according to BBD standards.
• Initiates whole blood collection/phlebotomy procedures and monitors the donor’s progress, according to BBD collection guidelines.
• Prepares for donor interviews and blood collection by ensuring that interview materials and phlebotomy equipment and supplies are set up and/or operable in keeping with Quality Control standards.
• Exemplifies BBD’s Customer Service Mission and Core Values.

Qualifications

• Must have your own reliable vehicle
• Must have a valid Driver’s License
• High School Diploma or equivalent is required
• Minimum of 2 years of face-to-face customer service experience
• Minimum of 1 years of successfully managing multiple tasks in a fast paced working environment

Overview

Founded in 1954, Blood Bank of Delmarva (BBD) has served the Delmarva Peninsula for 70 years, delivering nearly 90,000 lifesaving blood products annually to 40+ hospitals, EMS and healthcare partners. BBD is partofNew York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’sLindsley F. Kimball Research Instituteis a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. BBD serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visitdelmarvablood.org. Connect with us onFacebook,X,Instagram, andLinkedIn.