Phlebotomist, Clinical Services Technician

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC seeks a Clinical Services Technician to collect specimens across ages, process and allocate lab specimens, and verify patient and specimen IDs. The role supports timely lab operations and accurate specimen handling.

Responsibilities include operating equipment, performing QC, training new staff, and assisting with workflow optimization. This on-site position is integral to quality patient care and lab efficiency.

Qualifications

• High School Diploma or Equivalent Required
• 1 Year Related Position Experience Preferred

Responsibilities

• Collect specimens from all age groups with minimal patient impact.
• Process and allocate laboratory specimens and orders from all sources.
• Verify proper patient and specimen identification and appropriate orders.
• Organize lab workflow and prioritize processing and distribution of specimens.
• Operate required equipment and computer systems to test, accession, label and deliver specimens to the correct lab sections.
• Perform routine maintenance and quality control on equipment and troubleshoot as needed.
• Train new employees in theory and operations and serve as a resource for coworkers.
• Perform other duties as assigned.

Education

High School Diploma or Equivalent

Job description

Overview

The Clinical Services Technician collects specimens on all age populations as assigned with minimal patient impact. Responsible for the processing and allocation of laboratory specimens and orders from all sources. Responsible for verification of proper patient and specimen identification, appropriateness of specimen and accompanying orders. Organizes laboratory work flow and appropriately prioritizes processing and distribution of specimens. Utilizes requisite equipment, instruments, and computer systems to test request, accession, correctly label and deliver specimens to appropriate laboratory sections within acceptable time frames. Performs specified procedures within scope of established testing methods and responsibilities. Performs and appropriately documents routine maintenance and quality control procedures on specified equipment and troubleshoots as needed. Trains new employees in the theoretical and operational aspects of this position and serves as a resource for less experienced co-workers. Performs other duties as assigned.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Not Applicable

Education

High School Diploma or Equivalent Required

Experience

1 Year Related Position Experience Preferred