Phlebotomist

LFB; Pueblo (CO); On-site; USD 22,000 - 30,000; Full time

Job summary

LFB in Pueblo, CO is seeking a Donor Services Technician to establish rapport with donors, perform routine plasmapheresis procedures, and ensure a safe, pleasant donation experience. You will monitor equipment, document procedures, and assist with donor reactions while maintaining cleanliness and compliance.

The role requires a high school diploma or equivalent, and at least 1 year of work experience; state certifications may be required.

Qualifications

• High school diploma or equivalent required.
• Minimum one (1) year work experience preferred.
• License or certification where required by state.

Responsibilities

• Establish rapport with donors to ensure overall service satisfaction.
• Conduct routine venipuncture for plasmapheresis and collect donor samples.
• Respond and assist with donor reactions during the donation process.
• Monitor collection equipment to facilitate the health and safety of the donors.
• Set up, disconnect, and operate the plasmapheresis machine to include; troubleshooting, documentation, and evaluation of any message displays.
• Disconnect donors by removing the needle from the venipuncture site and dispose of all contaminated disposable equipment into a biohazard container.
• Ensure proper calibration and maintenance of plasma autopheresis machines to include; daily, weekly, monthly, and quarterly maintenance of all equipment in the donor floor area.
• Maintain equipment and work area cleanliness in between donors.
• Responsible for accurate documentation of collection records.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Maintain an open line of communication with Management.
• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors.
• Ability to accept performance feedback in a professional manner.
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.
• Other duties as assigned

Skills

Oral and written communication

Customer service

Reading directions

Basic math

Computer literacy

Analytical reasoning

Education

High school diploma or equivalent

Minimum 1 year work experience

State license/certification if required

Tools

Plasmapheresis equipment

Medical devices handling

Job description

Essential Job Responsibilities and Duties

• Establish rapport with donors to ensure overall service satisfaction
• Conduct routine venipuncture for plasmapheresis and collect donor samples
• Respond and assist with donor reactions during the donation process
• Monitor collection equipment to facilitate the health and safety of the donors
• Set up, disconnect, and operate the plasmapheresis machine to include; troubleshooting, documentation, and evaluation of any message displays
• Disconnect donors by removing the needle from the venipuncture site and dispose of all contaminated disposable equipment into a biohazard container
• Ensure proper calibration and maintenance of plasma autopheresis machines to include; daily, weekly, monthly, and quarterly maintenance of all equipment in the donor floor area
• Maintain equipment and work area cleanliness in between donors
• Responsible for accurate documentation of collection records
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
• Maintain an open line of communication with Management
• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
• Ability to accept performance feedback in a professional manner
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• Minimum one (1) year work experience preferred
• License or certification where required by state

Requirements

• Strong oral and written communication skills
• Provide a pleasant customer service experience
• Ability to read and interpret directions and instructions
• Perform basic math calculations
• Basic computer skills
• Reasoning ability to identify, interpret and apply appropriate information

Physical Requirements

• Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
• Manual dexterity to perform all phases of donor plasmapheresis
• Ability to stand for extended periods of time for up to four (4) hours at a time
• Ability to lift, tug, pull up to fifty (50) pounds