Phlebotomist

CSL Plasma; Fort Smith (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

CSL Plasma in Fort Smith, AR seeks a plasma collection technician to perform pheresis and donor care following SOPs and FDA guidelines. The role includes donor setup, monitoring, venipuncture, data entry, and maintaining safety and quality standards.

You will educate donors, monitor for reactions, document incidents with the PDA, and support center operations through proper equipment maintenance and risk management. A high school diploma is required with phlebotomy experience preferred.

Qualifications

• High school diploma required.
• Minimum 6 months experience as a phlebotomist; 1 year preferred.
• Medical/healthcare environment experience preferred or equivalent.

Responsibilities

• Perform pheresis and plasma collection with donor setup/monitoring/disconnect.
• Perform venipuncture per SOPs and FDA guidelines to begin pheresis.
• Evaluate donor vein performance and adjust to expedite donation and ensure safety.
• Educate donors about donation process, screening, costs, policies, nutrition.
• Monitor for donor reactions and assist or escalate as needed.
• Record incidents with PDA and monitor alarms/volume variances.
• Conduct calibrations and verify maintenance per SOPs; resolve equipment issues.
• Troubleshoot equipment failures and document incidents; replace equipment as needed.
• Monitor donor flow to maintain turnover; inform supervisor of issues.
• Collect arm or whole blood samples for testing; maintain data in MIS.
• Adhere to HSE/OSHA policies; maintain confidentiality and cleanliness.
• May be cross-trained; bilingual ability may be required.

Skills

Phlebotomy basics

Donor care

Safety awareness

Education

High school diploma

Tools

PDA system

Job description

Job Description Summary

Responsible for the efficient and effective collection of plasma from donors by performingvenipuncture, monitoring the pheresis process and following Standard Operating Procedures(SOPs).

Job Description

1. In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
2. In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
3. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
4. May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
5. Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
6. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
7. Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
8. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
9. Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.
10. Collects arm samples or whole blood samples from donors for testing.
11. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
12. Understands the policies and procedures associated with hyper immune programs at the center if applicable.
13. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
14. Maintains confidentiality of all personnel, donor and center information.
15. May be cross-trained in other areas to meet the needs of the business.
16. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
17. Perform other job-related duties as assigned.

Education

• High school diploma or equivalent required.

Experience

Internal CSL Employees Applicants must have successfully completed the CSL Plasma DST training.External candidates must have a minimum of 6 months' experience as a phlebotomist; one year of experience is preferable.Minimum twelve (12) months of experience in a medical or health care environmentpreferred, or equivalent combination of education and experience.

Working Conditions (physical & mental requirements)

Ability to complete routine forms or conduct routine oral communicationsAbility to understand, remember and apply oral and/or written instructionsMust be able to see and speak with customers and observe equipment operation.Occasionally perform tasks while standing and walking up to 100% of timeReach, bend, kneel and have high level of manual dexterityOccasionally be required to lift and carry up to 25 poundsFast paced environment with frequent interruptionsFrequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.Required to wear Personal Protective Equipment while performing specific tasks or in certain areasRequired to work overtime and extended hours to support center operational needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.