Philanthropy Operations Manager

Pope Francis Center; Detroit, Northern (MI, KY); Hybrid; USD 80,000 - 87,000; Full time

Benefits offered by this job

401(k)

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Vision insurance

Job summary

The Pope Francis Center in Detroit is seeking a Philanthropy Operations Manager who reports to the Director of Philanthropy. This role oversees project management and administrative operations, including event logistics, donor database management, crowdfunding campaigns, donation processing, and financial reconciliation.

You will manage donor experience, produce weekly revenue and board reports, support 3-4 donor events, and collaborate with the finance team to maintain donor records.

Qualifications

• Bachelor’s degree in a relevant field such as business, marketing, or communications.
• 3-5 years in nonprofit fundraising with project management experience.
• Experience managing a donor database and large-scale nonprofit events.

Responsibilities

• Handle daily philanthropy department needs including invoices and donor inquiries.
• Manage donor experience touchpoints to ensure timely interactions.
• Lead project management for the building bridges gala and other donor events.
• Support 3-4 high-level donor events annually.
• Support portfolio review processes and crowdfunding campaigns.
• Produce weekly revenue reports and quarterly board reports.

Skills

Donor database management

Project management

Event planning

Fundraising campaigns

Donor experience

Data reporting

Education

Bachelor’s degree in business/marketing/communications

Tools

Blackbaud’s Raiser's Edge

Job description

• The Bridge Housing Campus is a structured, trauma-informed transitional housing program for men experiencing homelessness in Detroit.
• Position Overview: The Philanthropy Operations Manager reports to the Director of Philanthropy and acts as a key support for the department, both internally…
• Position Overview: The Philanthropy Operations Manager reports to the Director of Philanthropy and acts as a key support for the department, both internally…

2915 West Hancock Street, Detroit, MI 48208

About the Pope Francis Center

Pope Francis Center exists to provide meals, supportive services, and housing assistance to Detroit community members in need, especially those experiencing homelessness. On an average day, we welcome over 200 guests and provide them with nutritious meals, showers, laundry, and access to doctors, dentists, lawyers, and housing providers through our free clinics. We have been serving Detroit’s most vulnerable citizens for over 30 years, and we envision a Detroit without homelessness, where every person has the resources for sustained stability.

Position Overview

The Philanthropy Operations Manager reports to the Director of Philanthropy and acts as a key support for the department, both internally and externally. The Manager is responsible for the project management and administrative operations of the department including: event logistics and management, donor database management, crowdfunding campaigns, donation processing, finance reconciliation, and managing donor experience.

Duties & Responsibilities

• Handle daily philanthropy department needs, including processing invoices and responding to donor inquiries.
• Manage donor experience touchpoints to ensure timely, accurate, and positive interactions.
• In conjunction with event management contractor and Director of Philanthorpy, take the lead project management role on the building bridges gala including managing timelines, logistics, and coordination with internal staff and external partners.
• Support 3-4 small high-level donor events throughout the year.
• Support solicitors and the CEO by managing the portfolio review process throughout the year.
• Support planning and execution of crowdfunding and peer-to-peer fundraising campaigns
• Pull and maintain reports and data to support solicitation, acknowledgement, and stewardship needs including weekly revenue reports and quarterly reports for the board of directors.
• In collaboration with the database administrator and office administrator, process incoming checks and other donations with accuracy and timeliness.
• Complete finance reconciliation in collaboration with the Director of Philanthropy and Finance Department.
• Support the maintenance and accuracy of donor records within the database.
• Assist with any research on best practices needed by the philanthropy team on an ongoing basis.
• Lead mission driven facilities tours for donors and partners as needed.

Required Qualifications

• Education: A bachelor’s degree in a relevant field, such as business, marketing, or communications.
• Experience: 3-5 years of experience in nonprofit fundraising, with proven project management and proficiency in managing a donor database. Preference given to individuals proficient in Blackbaud’s Raiser’s Edge.
• Experience in managing large-scale nonprofit fundraising events.
• Experience in philanthropic administrative functions such as donation processing, financial reconciliation, and database management.
• Knowledge of the best practices and trends in nonprofit fundraising and administration, as well as the legal and ethical standards and regulations.

Working Conditions

This job primarily operates in-person in a dynamic social services setting. This role requires the ability to lift 50 pounds independently; walk, climb, or descend stairs; kneel, bend, and twist; and occasionally operate a commercial vehicle to pick up and deliver items.

Pope Francis Center is proud to be an equal opportunity employer that is committed to diversity, equity, and inclusion in the workplace. We do not discriminate based on race, color, sex, religion, sexual orientation, national origin, status as an individual with a disability, genetic information, pregnancy, status as a protected veteran, or any other applicable protected characteristic as outlined by federal, state, or local laws.

Job Type: Full-time

Pay: $80,000.00 - $87,000.00 per year

Parental leave, 401(k), Health insurance, Paid time off, Vision insurance, Health savings account, Dental insurance, Flexible spending account

• 401(k)
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance