PharmaSuite MES Lead: Rockwell FTPS 11.0 Expert

Tata Consultancy Services Limited; Puerto Rico (TX); On-site; USD 115,000 - 120,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage: Health

Maternal & Parental Leaves

Auto & Home Insurance

Commuter Benefits

Certification & Training Reimbursement

Vacation and Holidays

401K Plan

Job summary

Tata Consultancy Services Limited is seeking a PharmaSuite MES Lead to support a pharmaceutical manufacturing client's Manufacturing Quality Execution System and Tickets program. The role leads PharmaSuite FTPS 11.0 across multiple sites, coordinating onsite and offshore teams, managing incidents and changes, and ensuring compliant, efficient operation of the PharmaSuite platform.

You will collaborate with business stakeholders, quality and IT teams to maintain service levels and drive

Qualifications

• Experience with PharmaSuite FTPS 11.0 in a pharmaceutical manufacturing environment.
• Strong knowledge of batch management and Electronic Batch Records (EBR).
• Experience in incident, problem, change, and release management.
• Ability to coordinate global onsite and offshore support teams and manage stakeholder expectations.
• GxP regulatory compliance understanding and governance experience.

Responsibilities

• Lead PharmaSuite FTPS support activities across multiple manufacturing sites.
• Coordinate onsite and offshore support teams.
• Drive service delivery excellence and adherence to SLAs and KPIs.
• Conduct operational reviews and governance meetings with customer stakeholders.
• Provide technical leadership and mentorship to support team members.
• Act as the primary point of contact for customer leadership and site stakeholders.
• Facilitate issue resolution and escalation management.
• Provide technical leadership for PharmaSuite FTPS 11.0 applications.
• Lead incident, problem, change, and release management activities.
• Support manufacturing, quality, validation, and IT teams.
• Ensure adherence to GxP regulations and pharmaceutical compliance requirements.
• Drive continuous improvement and operational excellence initiatives.

Skills

PharmaSuite FTPS 11.0

MES Support

Batch Management

Electronic Batch Records (EBR)

Incident & Problem Management

Change & Release Management

SQL Databases

Manufacturing System Integration

Production Support

Education

Bachelor of Computer Science

Tools

Rockwell PharmaSuite FTPS 11.0

SQL Databases

Manufacturing System Integration

Electronic Batch Records (EBR)

Job description

Tata Consultancy Services Limited is seeking a PharmaSuite MES Lead to support a pharmaceutical manufacturing client's Manufacturing Quality Execution System and Tickets program. The role leads PharmaSuite FTPS 11.0 across multiple sites, coordinating onsite and offshore teams, managing incidents and changes, and ensuring compliant, efficient operation of the PharmaSuite platform.

You will collaborate with business stakeholders, quality and IT teams to maintain service levels and drive