PharmaSuite MES Lead - Global Support & Excellence

Tata Consultancy Services Limited; Concord (NC); On-site; USD 115,000 - 120,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage: Medical & Health, &c

Family Leaves

401K Plan

Training Reimbursement

Job summary

Tata Consultancy Services Limited is seeking a PharmaSuite MES Lead to support a pharmaceutical Manufacturing Quality Execution System. The role oversees the PharmaSuite FTPS 11.0 platform, leading a global support team across sites.

You will manage incidents, changes, and releases while ensuring GMP compliance and continuous improvement. Responsibilities include coordinating onsite/offshore teams, governance meetings, and liaison with business and quality stakeholders.

Qualifications

• Rockwell PharmaSuite FTPS 11.0 expertise is required.
• Experience in manufacturing operations and PharmaSuite support.
• Strong incident, change, and release management skills.
• Knowledge of SQL databases and system integration in a GMP setting.

Responsibilities

• Lead PharmaSuite FTPS support activities across multiple sites.
• Coordinate onsite and offshore support teams.
• Drive service delivery excellence and adherence to SLAs and KPIs.
• Conduct governance meetings with customer stakeholders.
• Provide technical leadership to the support team.
• Act as primary liaison for customer leadership and site stakeholders.
• Facilitate issue resolution and escalation management.
• Lead incident, problem, change, and release management for PharmaSuite FTPS 11.0.
• Support manufacturing, quality, validation, and IT teams.
• Ensure adherence to GxP regulations and compliance.

Skills

MES

PharmaSuite FTPS

Batch Management

Electronic Batch Records

Incident Management

Change Management

Release Management

SQL Databases

Manufacturing System Integration

Production Support

Education

Bachelor of Computer Science

Tools

Rockwell PharmaSuite FTPS

Rockwell PharmaSuite

Job description

Tata Consultancy Services Limited is seeking a PharmaSuite MES Lead to support a pharmaceutical Manufacturing Quality Execution System. The role oversees the PharmaSuite FTPS 11.0 platform, leading a global support team across sites.

You will manage incidents, changes, and releases while ensuring GMP compliance and continuous improvement. Responsibilities include coordinating onsite/offshore teams, governance meetings, and liaison with business and quality stakeholders.