Pharmacy Technician Trainee

Giant Eagle, Inc.; Warren (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Pharmacy Technician Trainee, where your dedication to patient care will shine. In this role, you'll be a vital part of a collaborative team, ensuring that patients receive exceptional service and support. Your responsibilities will include welcoming patients with compassion, managing prescriptions, and maintaining a clean and organized pharmacy environment. This position offers a unique opportunity to grow your skills in a dynamic setting while contributing to the well-being of the community. If you're passionate about healthcare and eager to make a difference, this role is perfect for you.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills are essential.

Responsibilities

• Welcome and assist patients with compassion and efficiency.
• Maintain a clean work environment and comply with regulations.
• Accurately transcribe prescription data and manage inventory.

Skills

Customer Service

Communication Skills

Attention to Detail

Pharmacy Knowledge

Education

High School Diploma or Equivalent

Tools

Pharmacy Computer System

Job description

Join to apply for the Pharmacy Technician Trainee role at Giant Eagle, Inc.

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently looks to develop great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, Team Members, and the company.

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to meet company and government requirements.
• Assist team members with tasks to ensure the department runs efficiently.
• Use the pharmacy computer to complete all necessary actions, such as searching for patient profiles, determining fill and pick-up dates, checking on medications, and entering invoices.
• Assist in improving outcomes using knowledge of service and business metrics.
• Support the execution of company initiatives and programs.
• Complete required training and exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales according to established procedures.
• Accurately transcribe prescription data to generate customer labels.
• Maintain inventory levels by ordering, receiving, stocking, and rotating supplies.
• Answer calls politely and ensure customer satisfaction.
• Resolve customer questions and concerns effectively.
• File written prescriptions daily.