Pharmacy Technician Trainee

Giant Eagle, Inc.; Hermitage (Mercer County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Pharmacy Technician Trainee, where you'll be part of a collaborative team dedicated to providing exceptional patient care. In this role, you'll engage with patients, manage prescriptions, and ensure compliance with regulations while contributing to a nurturing work environment with growth opportunities.

Qualifications

• 0 to 6 months experience required.
• Pharmacy Certification preferred.

Responsibilities

• Welcome patients and provide excellent patient care.
• Maintain a clean work environment and assist team members.
• Use pharmacy computer system for various tasks.

Skills

Patient Care

Communication

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to build a service-conscious Pharmacy team that consistently develops great relationships with patients. You will help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Disclaimer: Applicants must reside in the same country as the primary location of the role as outlined in this job posting.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Assist team members with tasks to ensure departmental efficiency.
• Use the pharmacy computer system to complete necessary actions, such as searching for patient profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in implementing action plans to improve outcomes using relevant service and business metrics.
• Participate in executing all company initiatives and programs.
• Complete required training programs and exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales laws.
• Finalize sales using the cash register according to established procedures and point of sale policies.
• Accurately transcribe prescription data to generate customer labels.
• Assist with maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per company policy and procedure.
• Answer telephone inquiries politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns effectively through communication with customers, management, and support staff.
• File written prescriptions daily.

Compensation Grade

Pharmacy Technician

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse and talented family of team members. Our people are the heart of our company, and we strive to create a nurturing environment with numerous career growth opportunities. Deep caring and strong family values are what make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From our warehouses to our GetGo stores, grocery stores, and corporate office, we work together to serve our communities. We are always looking for the best team members to join our family. We invite you to start a lasting career with us.