Pharmacy Technician Trainee

ProAct, Inc.; Town of Queensbury (NY); On-site; USD 22,041 - 24,245; Part time

Job summary

ProAct, Inc. is looking for a Pharmacy Technician Trainee in the Town of Queensbury, NY. This entry-level position involves assisting in prescription processing, customer service, and inventory management. The trainee will learn under direct supervision and work towards certification as a Registered Pharmacy Technician. Candidates must have a minimum of a high school diploma or GED, with preferred experience in hospital or retail pharmacy. The position offers competitive hourly pay between $16.00 and $17.60, depending on qualifications and experience.

Qualifications

• Must be actively pursuing certification as a Registered Pharmacy Technician.
• Experience in a hospital or retail pharmacy is preferred.

Responsibilities

• Assist customers at the pharmacy counter and drive-thru.
• Maintain accurate patient and prescription information.
• Prepare and file pharmacy documentation for review.

Skills

Customer service skills

Prescription processing

Inventory management

Pharmacy technology proficiency

Education

High School Diploma or GED

AS Degree or Higher

Job description

Scope of Responsibilities

Works under direct supervision of a pharmacist. Follows standard procedures and state regulations to accomplish assigned tasks. Assists in orienting and training employees. This role is intended for individuals who are actively progressing toward becoming a Registered Pharmacy Technician.

Job Summary

The Pharmacy Technician Trainee provides entry‑level assistance in prescription processing, customer service, inventory activities, and technology operations within the pharmacy. The trainee learns and practices job functions under close oversight to ensure safe, accurate, and high‑quality patient care. As skills develop, additional responsibilities may be assigned in alignment with state regulations and employer training requirements. The Trainee is actively participating in the Kinney Certification Program to become a Registered Pharmacy Technician within 2 years.

Job Duties

• Assist customers at the pharmacy counter and drive‑thru, providing courteous and efficient service.
• Help customers locate over‑the‑counter products and route clinical questions to the pharmacist.
• Enter, update, and maintain accurate patient and prescription information in the pharmacy system.
• Ensure appropriate billing through third party payors and review and correct claims as necessary.
• Ensure that every prescription has been checked by a pharmacist prior to dispensing.
• Locate prescription files and other manual records from storage as needed.
• Prepare and file pharmacy documentation for pharmacist signatures and review.
• Count, label, and prepare medications according to prescription orders and regulatory guidelines.
• Support non‑sterile compounding activities as permitted by state regulations.
• Demonstrate proficiency in ordering, receiving, and storing medication inventory.
• Monitor expiration dates and rotate stock.
• Perform return‑to‑stock procedures and cycle counting accurately.
• Report inventory shortages or discrepancies promptly.
• Maintain intermediate to advanced understanding of pharmacy tools, technology, and dispensing systems.
• Follow all state and federal regulations, including controlled substance and HIPAA requirements.
• Comply with all company operational and quality assurance policies.
• Assist in organizing and maintaining the will‑call area.
• Support patient care programs and initiatives.
• Demonstrate integrity and always protect patient confidentiality.
• Complete all required training within prescribed timelines.
• Maintain clean, organized, and safe pharmacy work areas.
• Support team members and perform additional duties as assigned.

Educational Requirements

• Minimum: High School Diploma (or currently enrolled) or GED
• Preferred: AS Degree or Higher

Preferred Experience

Hospital or retail pharmacy experience.

Special Conditions of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation

$16.00 - 17.60 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.