Pharmacy Technician Trainee

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Pharmacy Technician Trainee to join their collaborative pharmacy team in Pittsburgh. The role involves assisting patients, managing prescriptions, and maintaining inventory while ensuring compliance with all policies. Ideal candidates will have a high school diploma and strong customer service skills, ready to grow within a supportive work environment.

Benefits

Career growth opportunities

Nurturing work environment

Qualifications

• Experience Required: 0 to 6 months.
• Age Requirement: At least 18 years of age.
• Certification: Pharmacy Certification preferred.

Responsibilities

• Welcome patients and assist with prescription processing.
• Maintain clean work environment according to requirements.
• Manage pharmacy computer tasks for efficiency.

Skills

Customer Service

Communication

Organization

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Disclaimer: Applicants must reside in the same country as the primary location of the role as outlined in this job posting.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to meet company and government requirements.
• Assist team members with tasks to ensure department efficiency.
• Use the pharmacy computer to complete actions necessary for efficiency and optimal patient care, including searching for patient profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in improving outcomes by using knowledge of service and business metrics.
• Support the execution of company initiatives and programs.
• Complete required training and exams.
• Follow all policies, laws, and regulations, including HIPAA and pseudoephedrine sales.
• Finalize sales using the cash register according to procedures.
• Accurately transcribe prescription data to generate customer labels.
• Maintain proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per policy.
• Answer phone calls politely and timely, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns effectively with the team and management.
• File written prescriptions daily.

Compensation Grade

Pharmacy Technician

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse family of talented team members. Our people are the heart of our company, and we strive to create a nurturing environment with career growth opportunities. Deep caring and family values make us a top workplace in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores and corporate offices, we work together to serve our customers. Join our Giant Eagle family and start a lasting career with us.