Pharmacy Technician Trainee

Giant Eagle, Inc.; Ellwood City (Lawrence County); On-site; USD 30,000 - 40,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Pharmacy Technician Trainee to join our dedicated team. In this role, you will provide excellent patient care, handling pharmacy operations and customer interactions to ensure efficiency and compliance. This position offers opportunities for growth in a supportive environment.

Qualifications

• No prior experience necessary, but up to 6 months preferred.
• Pharmacy certification preferred.

Responsibilities

• Welcome patients and assist with their needs.
• Process orders for medications and provide customer service.
• Maintain a clean and compliant work environment.

Skills

Patient Care

Communication

Customer Service

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, Team Members, and the company.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and meeting or exceeding patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to meet company and government requirements.
• Assist team members with tasks to ensure department efficiency.
• Use the pharmacy computer to complete actions such as searching for patients and profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in implementing action plans to improve outcomes using relevant service and business metrics.
• Participate in all company initiatives and programs.
• Complete required training and exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and pseudoephedrine sales.
• Finalize sales using the cash register according to established procedures.
• Accurately transcribe prescription data to generate customer labels.
• Maintain inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per policy.
• Answer telephone inquiries politely and promptly, ensuring accurate information and customer satisfaction.
• Resolve customer questions and concerns effectively through communication with customers, management, and support staff.
• File prescriptions daily.

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse and talented family of Team Members. Our people are the heart of our company, and we strive to create a nurturing environment with opportunities for growth. Deep caring and family values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores and our corporate office, we work together to serve our communities. We’re always looking for the best Team Members to join our family. Come start a lasting career with us.