Pharmacy Technician Trainee

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 28,000 - 38,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Pharmacy Technician Trainee who will be integral to our collaborative pharmacy team. This role focuses on patient care and efficient pharmacy operations, ensuring that patients receive exceptional service and care. Ideal candidates will have strong communication skills and a passion for helping others, making a positive impact in our community.

Qualifications

• Must be at least 18 years of age.
• 0 to 6 months of experience is required.
• Pharmacy Certification is preferred.

Responsibilities

• Welcome patients and provide excellent patient care.
• Process orders and manage prescriptions.
• Maintain inventory levels and assist with department operations.

Skills

Patient Care

Communication

Inventory Management

Education

High school diploma or equivalent

Tools

Pharmacy Computer System

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to build a service-conscious Pharmacy team that develops strong relationships with patients. You will help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Provide excellent patient care by respecting, engaging, and meeting or exceeding patient needs, including processing orders in person and by phone, directing patients to products, and referring questions about prescriptions and over-the-counter medicines to the pharmacist.
• Maintain a neat and clean work environment to meet company and government requirements.
• Assist team members with tasks to ensure efficient department operations.
• Use the pharmacy computer to perform actions that maximize efficiency and ensure optimal patient care, including searching for patient profiles, managing prescriptions, quoting prices, and managing inventory.
• Participate in action plans to improve outcomes using relevant service and business metrics.
• Assist in executing company initiatives and programs.
• Complete required training and exams.
• Follow all policies, laws, and regulations, including HIPAA and pseudoephedrine sales laws.
• Process sales accurately using the cash register, following established procedures.
• Transcribe prescription data accurately to generate customer labels.
• Maintain proper inventory levels by ordering, receiving, stocking, and rotating medications and supplies.
• Answer phone calls politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns effectively with the team.
• File prescriptions daily.

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse family of talented Team Members. We strive to create a nurturing environment with many career growth opportunities. Our caring and family-oriented values make us a top workplace in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores and corporate offices, we work together to serve our communities. Join our Giant Eagle family and start a lasting career with us.