Pharmacy Technician Trainee

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Giant Eagle, Inc. seeks a Pharmacy Technician Trainee to join a dynamic team in Pittsburgh. This entry-level role focuses on providing top-quality patient care and assisting with pharmacy operations, ensuring compliance with all regulations while fostering a nurturing environment. Ideal candidates will be compassionate and eager to learn.

Qualifications

• Experience: 0 to 6 months.
• Certification preferred: Pharmacy Certification.
• Age requirement: At least 18 years.

Responsibilities

• Welcome patients, model excellent patient care, and assist with tasks for department efficiency.
• Use the pharmacy computer for patient profiles and maintain compliance with laws.
• Assist with inventory levels and finalize sales using the cash register.

Skills

Patient Care

Communication

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops great relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Assist team members with tasks to ensure the department runs efficiently.
• Use the pharmacy computer to complete all necessary actions to maximize efficiency and provide optimal patient care, including searching for patient profiles, determining fill and pick-up dates, managing prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in implementing action plans to improve outcomes using relevant service and business metrics.
• Support the execution of all company initiatives and programs.
• Complete required training programs and exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and pseudoephedrine sales.
• Finalize sales using the cash register according to established procedures and policies.
• Accurately transcribe prescription data to generate customer labels.
• Assist in maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per company policy.
• Answer telephone inquiries politely and timely, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns through effective communication with customers, management, and support staff.
• File written prescriptions daily.

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse family of talented team members committed to creating a nurturing environment with numerous career growth opportunities. Our caring approach and family values make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to GetGo stores, grocery stores, and our corporate office, we work together to serve our communities. Join our Giant Eagle family and start a lasting career with us.