Pharmacy Tech Trainee, Retail

1575 Nantucket Cottage Hospital; Mikas Pond (MA); On-site; USD 33,000 - 63,000; Full time

Job summary

Mass General Brigham is seeking a Retail Pharmacy Technician Trainee to assist under the direct supervision of a licensed pharmacist. Duties include customer service, packaging and labeling medications, and supporting inventory and pharmacy operations at 57 Prospect Street.

Responsibilities include data entry, billing, and preparing prescriptions, while adhering to MA Board of Pharmacy rules and on-site training with Enterprise Rx, Script-Pro, Pickpoint, and RMS systems.

Qualifications

• Education High School Diploma or Equivalent required
• Can this role accept experience in lieu of a degree? No
• Massachusetts Pharmacy Technician Trainee license/registration required

Responsibilities

• Greets people entering the pharmacy and ascertains their needs.
• Provides kind and professional patient service.
• Receives, checks-in, rotates, and stores medications and supplies.
• Completes data entry, insurance and billing procedures, and prepares prescriptions.
• Supports drug inventory, distribution, and quality control.
• Participates in physical inventory of all pharmaceutical products.
• Maintains organization and cleanliness of the pharmacy.
• Restocks dispensing areas.
• Interprets medication labels and picks medications from stock.
• Escalates issues to Pharmacists as needed.
• Understands laws related to Pharmacy Technician Trainee practice.

Skills

Customer service

Data entry

Pharmacy software

Communication

Teamwork

Attention to detail

Confidentiality

Education

High School Diploma or Equivalent

Tools

Enterprise Rx

Script-Pro

Pickpoint

RMS systems

Job description

Job Summary

The Retail Pharmacy Technician Trainee, under the direct supervision of a licensed pharmacist, assists in the various activities of the pharmacy department. Such duties include customer service, setting up, packaging and labeling patient medication; maintaining inventories of medications and supplies; checking patients in and out of the pharmacy, and any other duties subject to limitations as set forth by the MA Board of Pharmacy. This position will function in strict accordance with standard written procedures and guidelines, any deviation from which must be approved by the supervising pharmacist.

Physical Demands

Ability to help lift objects ranging from 5 to 30 pounds. Day & evening shifts, some weekends. Must be available to work overtime as needed to complete all job duties. Must be available to work in the case of a hospital-declared emergency.

Essential Functions

• Greets people coming into the pharmacy and ascertains their needs.
• Provides kind and professional patient service.
• Receives, checks-in, rotates, and stores all medications and supplies received from manufacturers, wholesalers, and other vendors.
• Completes data entry, insurance and billing procedures, and prepares prescriptions.
• Supports the system of drug inventory, distribution, and quality control.
• Participates in the physical inventory of all pharmaceutical products.
• Identifies and segregates expired medications from the main inventory.
• Maintains the organization and cleanliness of the pharmacy.
• Restocks the medication dispensing areas.
• Interprets medication labels and accurately picks medications from the dispensing stock.
• Accurately counts or measures the product and places it in the proper location.
• Learns the Enterprise Rx, Script-Pro, Pickpoint, and RMS systems with proficiency.
• Learns proper maintenance of all systems.
• Escalates issues to Pharmacists as needed.
• Understands the requisite laws and regulations related to the practice of the Pharmacy Technician Trainee.
• Represents the pharmacy department and NCH in a professional manner.
• Reports to work on time and gives adequate notice of absenteeism or tardiness.
• Adheres to all Pharmacy and NCH policies and procedures.
• Participates in quality improvement activities.
• Develops and maintains a positive and professional relationship with customers and NCH staff.
• Maintains confidentiality at all times.

Qualifications

Education High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Pharmacy Technician Trainee [Massachusetts] - Massachusetts Board of Registration in Pharmacy required

Experience Knowledge, Skills and Abilities

• Must work under the direct supervision of the pharmacist and have no drug related offenses.
• Ability to work effectively with all NCH staff.
• Ability to provide compassionate care to patients.
• Ability to tactfully communicate with both internal and external customers.
• Ability to work well on a team as well as independently.
• Ability to recognize emergency situations and respond appropriately.
• Ability to demonstrate excellent customer service skills in a fast-paced environment.
• Ability to demonstrate adequate technical skills and judgment.
• Ability to pass department competencies.
• Ability to maintain confidentiality.
• Strong understanding of computer technology.
• Strong attention to detail.
• Exceptional organizational skills and flexibility to handle multiple tasks and deadlines.
• Must be able to communicate verbally, read and write English proficiently.
• Must work to become a registered pharmacy technician following these guidelines: The trainee will be administered a Massachusetts Board of Pharmacy “approved” test on-site after appropriately completing 500 hours of work in the pharmacy department. The trainee may take the test as many times on-site as needed to successfully pass it before 1000 hours of work. After 1000 hours of work, if the trainee has not passed the test, they can no longer work in the pharmacy.

Additional Job Details

• Remote Type Onsite
• Work Location 57 Prospect Street
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Rotating (United States of America)
• Pay Range $23.92 - $45.43/Hourly
• Grade SN1S9

EEO Statement

EEO Statement: 1575 Nantucket Cottage Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.