Pharmacy Technician Specialist - Pharmacy Shared Services - Centralized Compliance Packaging

Henry Ford Health; Detroit (MI); On-site; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

Sign-on Bonus $2,500

Job summary

Henry Ford Health in Detroit is seeking a Pharmacy Technician to coordinate operations within the pharmacy, focusing on automation, medication dispensing systems, and regulatory readiness. You will work with pharmacy and nursing teams, monitor controlled substances, and support training materials and onboarding for new staff.

Requires a high school diploma or GED, MI pharmacy technician license, and at least two years of inpatient or applicable pharmacy experience, with weekend/holiday shifts

Qualifications

• Requires high school diploma or GED.
• At least two years of inpatient pharmacy technician experience, or two years of pharmacy technician experience in other settings.
• Two years of experience with automated pharmacy dispensing systems preferred.
• PC skills as needed to perform job functions.
• Strong verbal/written skills; availability for on-call system support.
• Ability to work designated shifts, including weekends and holidays.
• Ability to function in a fast-paced environment with established time constraints.
• Flexibility to deal with ever-changing health care environment.
• Ability to effectively manage multiple projects.

Responsibilities

• Provides all services and functions provided by Pharmacy Technicians as necessary and assigned.
• Act as a full-participants project teams, interacting with other departmental representatives to assure operational objectives are met.
• Liaises with Nursing Management to monitor and communicate medication discrepancies with aid to resolution.
• Provides usage reports to Nursing Management regarding controlled drug dispensing trends to monitor for diversion and coordinates interdisciplinary meetings.
• Primary resource for creating user IDs and passwords for automated dispensing systems; maintains user IDs in the database/server.
• Primary contact for issues related to department IS and automated dispensing systems for staff and vendors.
• Maintains drug database with additions/deletions within automated dispensing systems.
• Monitors restocking processes for automated devices and monitoring expirations.
• Monitors narcotic accounting discrepancies and communicates with leadership.
• Works with leadership to design and implement process changes in focus areas.
• Develops training materials and serves as primary trainer for new staff.
• Backs up commodities specialists/buyers; assists with staff scheduling.

Skills

Verbal & written skills

PC skills

On-call support

Analytical thinking

Multitasking

Education

MI Pharmacy Technician license

Tools

Automated dispensing systems

Job description

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

• Eligible for $2,500 sign on Bonus***

General Summary

Under the direction of the Department Director or Manager, coordinates and facilitates operations in key department areas such as automation and information services, pharmaceutical waste management, regulatory readiness, purchasing and inventory control, controlled substances diversion monitoring, and other duties and responsibilities as assigned. Approximately 65% of responsibilities are related to automation and associated activities. Works closely with pharmacy, nursing, and other multidisciplinary teams within each business unit.

Principle Duties And Responsibilities

• Provides all services and functions provided by Pharmacy Technicians as necessary and assigned.
• Act as a full-participants project teams, interacting with other departmental representatives to assure operational objectives are met.
• Serves as a liaison to Nursing Management to monitor and communicate medication discrepancies with aid to resolution.
• Communicates and provides usage reports to Nursing Management regarding controlled drug dispensing trends of staff nurses to monitor for diversion. Coordinates interdisciplinary meetings at the direction of the pharmacy manager or director to review findings as necessary.
• Serve as the primary resource for the application-specific creation of user IDs and passwords specific to the automated dispensing systems and software applications. Maintains User IDs in user database/server. Works closely with Nursing Education to add new nursing orientees to database and with Human Resources for removing IDs of those listed as Terminated.
• Serve as the initial and primary contact for issues specific to the departmental IS, relating to Automated Dispensing Systems, for business unit staff and other professional end users of department specific software, for I.S. and for the vendor.
• Maintains drug database with additions and deletions of medications and or types of medications within automated dispensing systems.
• Coordinates and monitors medication restocking processes for automated dispensing devices including provisions for monitoring expirations dates and retrieval of outdated medications.
• Monitors Secure C2 Safe and resolves narcotic accounting discrepancies and communicates any discrepancies to the Director or Manger of Pharmacy Services.
• Monitors, investigate and follows-up on all chain of custody concerns regarding the handling and documentation of Controlled Substances
• Works with department leadership to design and implement process changes in assigned focus areas.
• Serve as the primary staff resource for the determination of and production of training materials both for formal and informal training. Serves as primary trainer for new staff in assigned focus areas.
• Serves as an assistant to and back-up for departmental commodities specialists/buyers.
• Works with manager and/or supervisor to write staff schedules as assigned.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• Requires high school diploma or G.E.D. equivalent.
• Requires at least two (2) years of experience as an inpatient pharmacy technician (for inpatient setting) OR two (2) years of experience as a pharmacy technician for all others.
• Two (2) years of experience with automated pharmacy dispensing systems preferred.
• PC skills as needed to perform job functions as assigned.
• Strong verbal/written skills; availability for on-call system support; highly analytical ability to solve complex technical problems.
• Ability to work designated shifts, including weekends and holidays.
• Ability to function in a fast-paced environment with established time constraints.
• Flexibility to deal with ever-changing health care environment.
• Ability to effectively manage multiple projects.

Certifications/Licensures Required

• Valid State of MI pharmacy technician licensure required.