Pharmacy Technician Specialist - Automation - Elijah McCoy

Henry Ford Health; Detroit (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

$2,500 sign-on bonus

Job summary

Henry Ford Health in Detroit, MI, is seeking a Pharmacy Technician to support automated dispensing systems across the health system. The role focuses on automation, inventory integrity, and partnering with pharmacy, nursing, and IT teams to optimize operations.

Responsibilities include maintaining ADC systems, assisting with implementations, monitoring medication discrepancies, and producing automation and controlled-substance reports to improve safety and workflow.

Qualifications

• Requires high school diploma or G.E.D. equivalent.
• Requires at least two (2) years of experience as an inpatient pharmacy technician(for inpatient setting) OR two (2) years of experience as a pharmacy technician for all others.
• Two (2) years of experience with automated pharmacy dispensing systems preferred.
• PC skills as needed to perform job functions as assigned.
• Strong verbal/written skills; availability for on-call system support; highly analytical ability to solve complex technical problems.
• Ability to function in a fast-paced environment with established time constraints.
• Flexibility to deal with ever-changing health care environment.
• Ability to effectively manage multiple projects.
• Strong Excel skills

Responsibilities

• Maintain the functional and operational integrity of automated dispensing systems (e.g., end-user profiles, troubleshooting, service follow-up, audits/ cycle counts, upgrades).
• Support automation implementations (setup, inventory assignments) and coordinate with vendors and IT Partners
• Act as liaison with Nursing Management to monitor/ communicate medication discrepancies and support resolution.
• Run, monitor, and help interpret automation and controlled substance reports; communicate trends that support diversion monitoring and medication safety.
• Participate on projects teams to improve workflows, efficiency and services levels.
• Provide core pharmacy technician services as needed (as assigned)

Skills

Pharmacy technician

Inpatient experience

Automation systems

Excel skills

Communication skills

Time management

Education

High school diploma or GED

Tools

Automated dispensing systems

Job description

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

• Eligible for $2,500 sign on bonus***

General Summary

Support and optimize automated pharmacy systems and related operations across the health system. This role is heavily focused on automation and associated activities while partnering with pharmacy, nursing and multidisciplinary teams. Optimizing an Automated Dispensing Cabinet (ADC) for central replenishment focuses on improving inventory accuracy, reducing stockouts, minimizing expired meds, and streaming pharmacy workflow.

Principal Duties And Responsibilities

• Maintain the functional and operational integrity of automated dispensing systems (e.g., end-user profiles, troubleshooting, service follow-up, audits/ cycle counts, upgrades).
• Support automation implementations (setup, inventory assignments) and coordinate with vendors and IT Partners
• Act as liaison with Nursing Management to monitor/ communicate medication discrepancies and support resolution.
• Run, monitor, and help interpret automation and controlled substance reports; communicate trends that support diversion monitoring and medication safety.
• Participate on projects teams to improve workflows, efficiency and services levels.
• Provide core pharmacy technician services as needed (as assigned)

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• Requires high school diploma or G.E.D. equivalent.
• Requires at least two (2) years of experience as an inpatient pharmacy technician(for inpatient setting) OR two (2) years of experience as a pharmacy technician for all others.
• Two (2) years of experience with automated pharmacy dispensing systems preferred.
• PC skills as needed to perform job functions as assigned.
• Strong verbal/written skills; availability for on-call system support; highly analytical ability to solve complex technical problems.
• Ability to function in a fast-paced environment with established time constraints.
• Flexibility to deal with ever-changing health care environment.
• Ability to effectively manage multiple projects.
• Strong Excel skills

Certifications/Licensures Required

• Valid State of MI pharmacy technician licensure required.