Pharmacy Technician Specialist - Elijah McCoy

Henry Ford Health; Detroit (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Henry Ford Health in Detroit seeks a Pharmacy Technician to support automation, regulatory readiness, and inventory control within the department. You will collaborate with pharmacy, nursing, and other teams to ensure accurate medication dispensing and compliant processes.

The role emphasizes system access management, restocking automation devices, and monitoring controlled substances, with on-call and weekend availability.

Qualifications

• Requires high school diploma or GED.
• Two years of inpatient pharmacy technician experience or two years as a pharmacy technician in other settings.
• Two years of experience with automated pharmacy dispensing systems preferred.
• Strong verbal/written communication; availability for on-call system support; analytical ability to solve complex problems.
• Ability to work designated shifts, including weekends and holidays.

Responsibilities

• Provides all services and functions provided by Pharmacy Technicians as necessary and assigned.
• Acts as a full-participants project teams, interacting with other departmental representatives to assure operational objectives are met.
• Liaises with Nursing Management to monitor and communicate medication discrepancies and aid resolution.
• Monitors dispensing trends of staff nurses to detect potential diversion and coordinates interdisciplinary meetings as needed.
• Maintains user IDs for automated dispensing systems; coordinates with HR for access changes and nursing orientation updates.
• Serves as the primary contact for IS issues related to automated dispensing systems and department software.

Skills

Verbal and written communication

Analytical problem solving

Multitasking in fast-paced environment

On-call shift availability

Team collaboration

Education

High school diploma or GED

MI pharmacy technician licensure

Two years pharmacy technician experience

Job description

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Job Description

GENERAL SUMMARY

Under the direction of the Department Director or Manager, coordinates and facilitates operations in key department areas such as automation and information services, pharmaceutical waste management, regulatory readiness, purchasing and inventory control, controlled substances diversion monitoring, and other duties and responsibilities as assigned. Approximately 65% of responsibilities are related to automation and associated activities. Works closely with pharmacy, nursing, and other multidisciplinary teams within each business unit.

Principle Duties And Responsibilities

• Provides all services and functions provided by Pharmacy Technicians as necessary and assigned.
• Act as a full-participants project teams, interacting with other departmental representatives to assure operational objectives are met.
• Serves as a liaison to Nursing Management to monitor and communicate medication discrepancies with aid to resolution.
• Communicates and provides usage reports to Nursing Management regarding controlled drug dispensing trends of staff nurses to monitor for diversion. Coordinates interdisciplinary meetings at the direction of the pharmacy manager or director to review findings as necessary.
• Serve as the primary resource for the application-specific creation of user IDs and passwords specific to the automated dispensing systems and software applications. Maintains User IDs in user database/server. Works closely with Nursing Education to add new nursing orientees to database and with Human Resources for removing IDs of those listed as Terminated.
• Serve as the initial and primary contact for issues specific to the departmental IS, relating to Automated Dispensing Systems, for business unit staff and other professional end users of department specific software, for I.S. and for the vendor.
• Maintains drug database with additions and deletions of medications and or types of medications within automated dispensing systems.
• Coordinates and monitors medication restocking processes for automated dispensing devices including provisions for monitoring expirations dates and retrieval of outdated medications.
• Monitors Secure C2 Safe and resolves narcotic accounting discrepancies and communicates any discrepancies to the Director or Manger of Pharmacy Services.
• Monitors, investigate and follows-up on all chain of custody concerns regarding the handling and documentation of Controlled Substances
• Works with department leadership to design and implement process changes in assigned focus areas.
• Serve as the primary staff resource for the determination of and production of training materials both for formal and informal training. Serves as primary trainer for new staff in assigned focus areas. Serves as an assistant to and back-up for departmental commodities specialists/buyers.
• Works with manager and/or supervisor to write staff schedules as assigned.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.

Qualifications

EDUCATION/EXPERIENCE REQUIRED

• Requires high school diploma or G.E.D. equivalent.
• Requires at least two (2) years of experience as an inpatient pharmacy technician (for inpatient setting) OR two (2) years of experience as a pharmacy technician for all others.
• Two (2) years of experience with automated pharmacy dispensing systems preferred.
• PC skills as needed to perform job functions as assigned.
• Strong verbal/written skills; availability for on-call system support; highly analytical ability to solve complex technical problems.
• Ability to work designated shifts, including weekends and holidays.
• Ability to function in a fast-paced environment with established time constraints.
• Flexibility to deal with ever-changing health care environment.
• Ability to effectively manage multiple projects.

Certifications/Licensures Required

• Valid State of MI pharmacy technician licensure required.