Pharmacy Technician Specialist – Education & Training

Arkansas Children's; Little Rock (AR); On-site; USD 29,000 - 34,000; Full time

Job summary

The Pharmacy Technician Specialist – Education & Training at Arkansas Children's leads onboarding and ongoing competency validation for pharmacy technicians within Pharmacy Services. You will design training materials, coordinate annual competency processes, and support workforce development and patient safety initiatives.

Reporting to Pharmacy Leadership, you will partner to close performance gaps, implement new technologies, and maintain regulatory training documentation, ensuring adherence to

Qualifications

• High school diploma or GED is required.
• Pharmacy Technician Certification (CPhT) required.

Responsibilities

• Develops, implements, and maintains standardized onboarding and orientation programs for pharmacy technicians.
• Coordinates annual competency validation processes, including sterile and non-sterile workflows.
• Designs training materials, standard work documentation, and competency checklists.
• Serves as liaison for technician career ladder development and advancement preparation.
• Conducts direct observation and workflow assessments to ensure adherence to policies.
• Supports implementation of new technologies, automation, and workflow changes through structured education plans.
• Partners with Pharmacy Leadership to address performance gaps through targeted training interventions.
• Assists with documentation and tracking of regulatory-required training and continuing education compliance.
• Promotes a culture of accountability, professionalism, and continuous improvement across technician teams.

Skills

Onboarding

Training design

Competency validation

Patient safety

Education

GED

Associate's Degree

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift:

Day Shift

Time Type:

Full time

Department:

CC014250 Acute Care Pharmacy

Summary:

Monday-Friday. 8am - 4:30pm.

Salary:

Most new hires start between $20.50-$25.60 per hour, depending on experience and qualifications.

Additional Information:

The Pharmacy Technician Specialist – Education & Training serves as the lead technical resource for technician onboarding, competency validation, and ongoing professional development within Pharmacy Services. This role is responsible for designing, coordinating, and maintaining standardized training programs to ensure technicians meet regulatory requirements, departmental expectations, and operational excellence standards. The Specialist partners with pharmacy leadership to promote workforce consistency, strengthen career ladder progression, and support a culture of continuous learning and patient safety.

Required Education:

High school diploma or general education degree (GED)

Recommended Education:

Associate's Degree in a related field of study.

Required Work Experience:

Recommended Work Experience:

Required Certifications:

Certified Pharmacy Technician (CPhT) – PTCB - Pharmacy Technician Certification Board (PTCB), Pharmacy Technician - AR State Board of Pharmacy

Recommended Certifications:

Advanced Certified Pharmacy Technician Certification - Pharmacy Technician Certification Board (PTCB)

Description

• Develops, implements, and maintains standardized onboarding and orientation programs for pharmacy technicians.
• Coordinates annual competency validation processes, including sterile and non-sterile workflow competencies.
• Designs and updates training materials, standard work documentation, and competency checklists.
• Serves as primary liaison for technician career ladder development and advancement preparation.
• Conducts direct observation and workflow assessments to ensure adherence to policies and best practices.
• Supports implementation of new technologies, automation, and workflow changes through structured education plans.
• Partners with Pharmacy Leadership to address performance gaps through targeted training interventions.
• Assists with documentation and tracking of regulatory-required training and continuing education compliance.
• Promotes a culture of accountability, professionalism, and continuous improvement across technician teams.