Pharmacy Technician - Remote, PA and AZ - Accredo Specialty Pharmacy

The Cigna Group; Phoenix (AZ); Remote; USD 35,000 - 50,000; Full time

Job summary

Join a leading healthcare company as a Pharmacy Technician, working from home to assist patients with their medications. You'll engage with patients and healthcare providers, ensuring timely processing of prescription orders. Enjoy a supportive culture with comprehensive benefits starting from day one.

Benefits

Medical, dental, and vision coverage

18 days paid time off & 8 paid holidays

401(k) with company match

Tuition assistance

Qualifications

• High School Diploma or GED required.
• Customer service experience required; phone experience is a plus.
• Valid pharmacy technician license/certification as required by state laws.

Responsibilities

• Assist patients in receiving life-sustaining medications.
• Perform inbound and outbound calls for patient demographics.
• Ensure prescriptions are accurately entered into the system.

Skills

Customer service

Data entry

Tech-savvy

Education

High School Diploma or GED

Valid pharmacy technician license/certification

Tools

Microsoft Office

Job description

Want to work at home? Are you passionate about helping people? Join Accredo Specialty Pharmacy! Accredo Pharmacy Specialty is changing healthcare to make it more affordable, personalized, and focused on helping the whole person achieve better health.

Training Schedule

9 a.m. - 5:30 p.m., EST, Mon - Fri for 6 weeks.

Post-Training Shift

You will be required to work an 8-hour shift between 9 a.m. and 8 p.m., EST, Monday - Friday.

As a Pharmacy Technician, you will work from home, assisting patients in receiving life-sustaining medications to help manage rare and/or chronic diseases. You’ll be empowered to engage patients, insurance companies, and multiple departments to process prescription orders and ensure timely shipment of medications. This role is very detail-oriented, and you’ll spend most of your day working on our computer system entering data and/or talking on the phone.

Role Responsibilities

1. Inbound and outbound calls welcoming and gathering patient demographics and arranging the first shipment.
2. Creating requests and making outbound calls to providers and doctors' offices for prescription requests.
3. Data entry focused functions.
4. Ensure prescriptions are accurately entered into the system.
5. Investigate issues with pharmacists, doctors, and other healthcare providers.
6. Provide guidance to patients about medication coverage.
7. Juggle multiple tasks without sacrificing attention to detail.

Position Requirements

• High School Diploma or GED.
• Customer service experience required; phone experience is a plus.
• Valid pharmacy technician license/certification/registration as required by state laws.
• Tech-savvy with strong computer and data entry skills, especially with Microsoft Office.
• High-speed internet with wired Ethernet connection.
• Private and quiet workspace.

What you’ll love about working at Cigna:

• Fun, friendly, and unique culture – Bring your whole self to work every day!
• Medical, dental, and vision coverage starting on the first day.
• 18 days paid time off & 8 paid holidays.
• Employer contributions for HRA and HSA accounts.
• 401(k) with company match.
• Tuition assistance.

Note: You are required to have reliable internet connectivity via a wired Ethernet connection. Mobile or hotspot environments are not acceptable, and you may need to purchase an Ethernet cord depending on your current setup.

If working from home occasionally or permanently, your internet must be provided through a cable broadband or fiber optic service with speeds of at least 10 Mbps download and 5 Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care, and benefit solutions to improve health and increase vitality. We innovate to make prediction, prevention, and treatment of illness more accessible. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy), or related medical conditions, including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, public assistance status, citizenship, or any other characteristic protected by law.

If you require reasonable accommodation to complete the online application, please email: [e-mail]. Do not email this address for application updates or resumes, as responses will not be provided.

The Cigna Group maintains a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where legally permissible. Candidates in such states who use tobacco/nicotine must enter a qualifying cessation program before employment.

Qualified applicants with criminal histories will be considered in accordance with applicable laws.