Pharmacy Technician - Remote Mississippi

Gainwell Technologies LLC; Ohio; Remote; USD 31,000 - 45,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Educational assistance

Flexible vacation policy

Job summary

Gainwell Technologies is seeking a Pharmacy Technician to support our PBM clinical and technical call center in a fully remote role for Mississippi residents. You will combine pharmacy knowledge with call-center operations to assist members, medical providers, and pharmacy providers with pharmacy benefits, claims, and prior authorization inquiries.

Responsibilities include researching claim statuses, documenting interactions, and guiding inquiries via phone, fax, email, or web.

Qualifications

• Active Mississippi Pharmacy Technician registration required.
• Approximately 3 years of Pharmacy Technician experience in retail, hospital, PBM, managed care, or similar.
• Reside in Mississippi and work in a remote role.
• Experience with pharmacy claims, prior authorizations, prescription benefits, medication terminology, and member/provider support.

Responsibilities

• Support members, medical providers, and pharmacy providers with pharmacy benefits, claims, and prior authorization inquiries.
• Research claim status and rejection reasons and determine appropriate next steps.
• Document interactions accurately and assist inquiries via phone, fax, email, web, or other channels.

Skills

Pharmacy knowledge

Customer service

Communication

Computer skills

Organization

Multitasking

Independent work

Job description

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. This is a fully remote position for candidates residing in Mississippi. Candidates must hold an active, current Pharmacy Technician registration with the Mississippi Board of Pharmacy.

As a Pharmacy Technician supporting our PBM clinical and technical call center, you’ll combine pharmacy knowledge with call center operations to assist members, medical providers, and pharmacy providers. Support members, medical providers, and pharmacy providers with pharmacy benefit, claims, and prior authorization inquiries.

Research claim status, rejection reasons, medication coverage, benefit information, and appropriate next steps.

Accurately document interactions and assist with inquiries received through phone, fax, email, web, or other supported communication channels.

Must currently reside in Mississippi and hold an active, current Mississippi Pharmacy Technician registration .

Approximately 3 years of relevant Pharmacy Technician experience in retail, hospital, PBM, managed care, health insurance, specialty, or a similar pharmacy environment.

Experience with pharmacy claims, prior authorizations, prescription benefits, medication terminology, and member/provider support .

Strong customer service, communication, computer, organization, and multitasking skills.

Ability to work independently and collaboratively in a fast-paced, production-focused remote environment.

The pay range for this position is $31,400.00 - $44,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.