Pharmacy Technician Refill Authorization

25500 Ambulatory Pharmacy; United States; Remote; USD 59,399,000 - 90,489,000; Full time

Job summary

Intermountain Health is seeking a Pharmacy Technician for a fully remote, nationwide role. An active license in Utah, Colorado, Montana, or Nevada is required; other states are not considered.

The position is full-time (40 hours) with 8- to 10-hour shifts between 6:00 am and 6:00 pm, Monday through Sunday. Responsibilities include assisting pharmacists with refill authorizations, patient care support, and documentation across EMR systems, in collaboration with a large remote team.

Qualifications

• High School diploma or equivalent required.
• Current pharmacy technician certification/license for state of practice.
• Knowledge of state and federal regulations and drug distribution.

Responsibilities

• Assist pharmacist in dispensing and verifying medications under supervision.
• Process refill requests and gather needed clinical information.
• Document and communicate any missing data or safety concerns.
• Maintain accurate records and comply with privacy and security policies.

Skills

Regulatory compliance

Pharmacy procedures

Communication

Computer proficiency

Team collaboration

Education

High School or equivalent

Pharmacy technician license

Job description

Job Description

Currently, we are not hiring remote workers in the following states: CA, CT, HI, IL, ME, MA, MN, NY, PA, RI, VT, VA, and WA. Please note that an on-camera filter-free video interview with Microsoft Teams will be required as well as onsite interviews and/or meetings.

Job Specifics

Schedule: Full time (40 hours) Shifts: Variable 8- to 10-hour shifts between 6:00 am and 6:00 pm, Monday through Sunday. Benefits Eligible: Yes - Link to Benefit Details Location: This is a fully remote position. Candidates for this role need to have an active Pharmacy Technician license in Utah, Colorado, Montana or Nevada. Candidates outside of these states will not be considered.

Join our Refill Authorization Pharmacy Team at Intermountain Health, where pharmacists and pharmacy technicians work collaboratively to ensure patients have timely access to prescribed medications. This fully remote team supports patient care by completing medication refill authorizations for primary care clinics across Intermountain. Future cross‑training is planned with the Prior Authorization and Medication Assistance teams. If you enjoy focused, detail-driven work, strong teamwork, and making a meaningful impact on patient access to care, you’ll feel right at home on this team.

What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the “Power of We.”

Job Function

The Pharmacy Technician demonstrates consistent application of knowledge and skills in assisting the pharmacist in execution of appropriate, safe, efficacious, efficient, and cost-effective pharmaceutical care. The position participates in many procedural aspects of pharmacy practice under the supervision of a licensed pharmacist or technician supervisor and is an integral part of the pharmacy team. This position supports Pharmacy Services in all locations (i.e., acute, community, ambulatory, specialty).

Essential Functions

Reviews patient charts to verify most recent provider visits and ensure eligibility for refill under the EMRC collaborative practice agreement. Gathers and reviews relevant clinical information (e.g., labs, monitoring parameters, and medication history) to support refill requests. Prepares and documents refill authorization requests using pharmacy technology systems in accordance with state law, policies, and protocols. Ensures all required clinical criteria and documentation are complete prior to pharmacist review. Routes completed refill requests to the pharmacist for final verification and processing. Communicates with pharmacists and care team members regarding missing information, concerns, or clarification needs. Identifies potential safety concerns or gaps in care and escalates appropriately to the pharmacist. Maintains accurate and compliant documentation in the patient record. Demonstrates strong computer proficiency and the ability to efficiently navigate multiple systems and complex electronic health records in a remote work environment. Works collaboratively as part of a large, remote team; demonstrates strong interpersonal skills, professionalism, and the ability to build positive working relationships across the care team.

Skills

Technical competency Regulatory compliance Financial awareness Service delivery Job performance Reliability and Attendance Communication Organization Computer proficiency

Qualifications

High School or equivalent is required Current pharmacy technician certification and/or license applicable to state of practice. Current knowledge of state and federal regulations and statutes regarding the practice of pharmacy and the distribution of approved drugs, controlled substances, and investigational agents. Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.

Preferred

3 years of experience preferred. Prior health system or retail experience Familiarity with top 100 most common medications

Location

Supply Chain Center Work City: Midvale Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $20.73 - $31.58

Benefits

We care about your well‑being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here.

Employment Terms

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Equal Opportunity

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

AI Recruitment Process

Intermountain Health uses the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI‑enhanced recruitment process.

Company Overview

All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world‑class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here.

Accommodation and Accessibility

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Education Support

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up‑front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more.

Job Evaluation

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!