Pharmacy Technician - Precision Ops & Patient Care

Actalent; Gurnee (IL); On-site; USD 38,000 - 46,000; Full time

Job summary

Actalent is seeking a Pharmacy Technician to support pharmacists with drug therapy orders, prescription management, and pharmacy records. You will collaborate with Leads and Supervisors to ensure high-quality service, adherence processes, and timely medication deliveries.

Qualifications include a High School Diploma, Illinois licensure, and 3–5 years in healthcare with attention to detail. The role requires compliance with HIPAA and regulatory guidelines and involves direct interaction with

Qualifications

• High School Diploma or equivalent.
• Meet applicable Pharmacy Technician Licensure requirements by the first day of employment.
• Maintain Illinois Certified Pharmacy Technician licensure and CE requirements.
• 3-5 years of experience in a healthcare setting with familiarity in medical record handling, prescription data entry, and customer service.
• Strong attention to detail and high-quality decision-making ability.

Responsibilities

• Assist pharmacists with pharmacy practices in line with federal, state, and local regulations, as well as HIPAA guidelines and corporate policies.
• Accurately interpret and enter healthcare providers' prescription orders into the pharmacy system.
• Notify physicians of incomplete or incorrect prescription information and perform physician outreach when necessary.
• Obtain accurate verbal orders for product replacement and missing prescription information.
• Manage patient adherence processes and schedule medication deliveries as per guidelines.
• Support patients with treatment compliance by updating medications, allergies, and medical conditions.
• Use internal and web tools to communicate with health insurance payors and providers for benefit verification.
• Identify process/system improvements to enhance efficiency and productivity.
• Collaborate with internal and external teams to ensure accurate service provision to patients.
• Handle inbound/outbound calls, prioritize work, and perform testing as needed by business requirements.
• Check pharmacist voicemail and undertake additional responsibilities as necessary.

Skills

Attention to detail

Customer service

Prescription data entry

Regulatory compliance

Education

High School Diploma or equivalent

Illinois Pharmacy Technician license/certification

Job description

Actalent is seeking a Pharmacy Technician to support pharmacists with drug therapy orders, prescription management, and pharmacy records. You will collaborate with Leads and Supervisors to ensure high-quality service, adherence processes, and timely medication deliveries.

Qualifications include a High School Diploma, Illinois licensure, and 3–5 years in healthcare with attention to detail. The role requires compliance with HIPAA and regulatory guidelines and involves direct interaction with