Pharmacy Technician

Actalent; Gurnee (IL); On-site; USD 38,000 - 46,000; Full time

Job summary

Actalent is seeking a Pharmacy Technician to support pharmacists with drug therapy orders, prescription management, and pharmacy records. You will collaborate with Leads and Supervisors to ensure high-quality service, adherence processes, and timely medication deliveries.

Qualifications include a High School Diploma, Illinois licensure, and 3–5 years in healthcare with attention to detail. The role requires compliance with HIPAA and regulatory guidelines and involves direct interaction with

Qualifications

• High School Diploma or equivalent.
• Meet applicable Pharmacy Technician Licensure requirements by the first day of employment.
• Maintain Illinois Certified Pharmacy Technician licensure and CE requirements.
• 3-5 years of experience in a healthcare setting with familiarity in medical record handling, prescription data entry, and customer service.
• Strong attention to detail and high-quality decision-making ability.

Responsibilities

• Assist pharmacists with pharmacy practices in line with federal, state, and local regulations, as well as HIPAA guidelines and corporate policies.
• Accurately interpret and enter healthcare providers' prescription orders into the pharmacy system.
• Notify physicians of incomplete or incorrect prescription information and perform physician outreach when necessary.
• Obtain accurate verbal orders for product replacement and missing prescription information.
• Manage patient adherence processes and schedule medication deliveries as per guidelines.
• Support patients with treatment compliance by updating medications, allergies, and medical conditions.
• Use internal and web tools to communicate with health insurance payors and providers for benefit verification.
• Identify process/system improvements to enhance efficiency and productivity.
• Collaborate with internal and external teams to ensure accurate service provision to patients.
• Handle inbound/outbound calls, prioritize work, and perform testing as needed by business requirements.
• Check pharmacist voicemail and undertake additional responsibilities as necessary.

Skills

Attention to detail

Customer service

Prescription data entry

Regulatory compliance

Education

High School Diploma or equivalent

Illinois Pharmacy Technician license/certification

Job description

Job Title: Pharmacy Technician

Job Description

The Pharmacy Technician position supports pharmacists by completing duties related to drug therapy orders, prescription management, and pharmacy records. The role involves collaborating with Leads and Supervisors for daily activities, issue resolution, and project tasks. As a subject matter expert in pharmacy operations, you will help ensure smooth operations and high-quality service.

Responsibilities

• Assist pharmacists with pharmacy practices in line with federal, state, and local regulations, as well as HIPAA guidelines and corporate policies.

• Accurately interpret and enter healthcare providers' prescription orders into the pharmacy system.

• Notify physicians of incomplete or incorrect prescription information and perform physician outreach when necessary.

• Obtain accurate verbal orders for product replacement and missing prescription information.

• Manage patient adherence processes and schedule medication deliveries as per guidelines.

• Support patients with treatment compliance by updating medications, allergies, and medical conditions.

• Use internal and web tools to communicate with health insurance payors and providers for benefit verification.

• Identify process/system improvements to enhance efficiency and productivity.

• Collaborate with internal and external teams to ensure accurate service provision to patients.

• Handle inbound/outbound calls, prioritize work, and perform testing as needed by business requirements.

• Check pharmacist voicemail and undertake additional responsibilities as necessary.

Essential Skills

• High School Diploma or equivalent required.

• Meet applicable Pharmacy Technician Licensure requirements by the first day of employment.

• Maintain Illinois Certified Pharmacy Technician licensure and CE requirements.

• 3-5 years of experience in a healthcare setting with familiarity in medical record handling, prescription data entry, and customer service.

• Strong attention to detail and high-quality decision-making ability.