Pharmacy Technician - Pharmacy Advantage - Production Pharmacy

Henry Ford Health; Rochester Hills (MI); On-site; USD 23,000 - 30,000; Full time

Job summary

Henry Ford Health is seeking a Pharmacy Technician to assist pharmacists with dispensing prescriptions, data entry, and customer service in a busy retail pharmacy setting.

The role includes handling insurance information, payments, inventory, and maintaining accurate records, while supporting customers and staff in a professional manner.

Qualifications

• High School Diploma or G.E.D. equivalent required.
• Minimum of six (6) months of retail pharmacy experience preferred.

Responsibilities

• Prepares and prepackages medication for subsequent administration to patients under the supervision of pharmacists.
• Enters prescription information and processes prescriptions in the computer.
• Assists in the orientation and training of new staff.
• Obtains all personal and insurance information from new customers and enters it into the computer.
• Takes prescription refill orders over the phone from customers
• Collects monies owed for prescription retail sales or OTC sales.
• Organizes numerically the filing of prescriptions to be kept for five years.
• Straightens and inventories all over the counter medications and sundry items.
• Promotes a professional and friendly atmosphere to all pharmacy customers.
• Maintains appropriate records of medication dispensed.
• Helps in the reprocessing of rejected prescriptions.
• Assists customers in problem areas that may arise.
• Puts prescription orders on shelves in their appropriate positions,
• Acts as an on-going resource to technical staff.
• Performs related duties as required.

Skills

Pharmacy technician

Customer service

Data entry

Cash handling

Inventory management

Education

High School Diploma or GED

State of Michigan Pharmacy Technician license

Job description

• Full-time
• Job Type: Full Time

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY:

Under the supervision of a registered pharmacist, assists in the distribution and processing of prescriptions and the sale of over-the-counter medications enters prescription data into computer. Performs billings and file maintenance. Receives payments for prescriptions and other purchases. Assists in the stocking and storage of inventory. Interacts and communicates with the public. Reports to pharmacists.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Prepares and prepackages medication for subsequent administration to patients under the supervision of pharmacists.
• Enters prescription information and processes prescriptions in the computer.
• Assists in the orientation and training of new staff.
• Obtains all personal and insurance information from new customers and enters it into the computer.
• Takes prescription refill orders over the phone from customers
• Collects monies owed for prescription retails sales or OTC sales.
• Organizes numerically the filing of prescriptions to be kept for five years.
• Straightens and inventories all over the counter medications and sundry items.
• Promotes a professional and friendly atmosphere to all pharmacy customers.
• Maintains appropriate records of medication dispensed.
• Helps in the reprocessing of rejected prescriptions.
• Assists customers in problem areas that may arise.
• Puts prescription orders on shelves in their appropriate positions,
• Acts as an on-going resource to technical staff.
• Performs related duties as required.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• High School Diploma or G.E.D. equivalent required.
• Minimum of six (6) months of retail pharmacy experience preferred.

CERTIFICATIONS/LICENSURES REQUIRED:

• Requires valid State of Michigan Pharmacy Technician license.