Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Traverse City (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading pharmacy as a Pharmacy Technician or Apprentice, where you'll engage with customers and develop strong patient relationships. Walgreens offers a supportive environment with training programs to help you achieve PTCB certification and advance your career in healthcare.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in accordance with regulations.
• Engage customers and resolve issues for a positive experience.
• Maintain the pharmacy environment and ensure compliance.

Skills

Customer Service

Pharmacy Knowledge

Communication

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations. Support other Pharmacy Department duties per company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians in operating pharmacy systems and cashiers in handling pharmacy transactions.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practices under pharmacist supervision, ensuring compliance with all policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to quality and safety policies.
• Handle sales transactions, assist customers in locating products, and support inventory management activities.
• Support clinical services, including sample collection and coordination with healthcare providers.
• Maintain the pharmacy environment, ensuring it is stocked, clean, and orderly.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification. Certification may be required for promotion.
• Attend training sessions, acquire continuing education credits, and stay informed about healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.