Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Town of Hamburg (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is transforming the role of pharmacy technicians into a patient-centric position. This role emphasizes strong customer relationships and offers a comprehensive training program that prepares you for certification as a Pharmacy Technician. With a focus on personal development and the use of advanced technology, you will be equipped to provide exceptional service in a supportive environment. If you are passionate about healthcare and eager to develop your skills, this opportunity is perfect for you.

Qualifications

• Fluency in English required; flexible hours including evenings and weekends.
• Participation in ongoing training and education for pharmacy developments.

Responsibilities

• Assist the pharmacist in pharmacy practice under supervision.
• Engage customers and resolve issues for a positive experience.
• Maintain pharmacy environment and support clinical services.

Skills

Customer Service

Pharmacy Operations

Data Entry

Communication Skills

Team Collaboration

Education

High School Diploma

Pharmacy Technician Certification

Tools

Pharmacy Systems

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities include:

• Assisting the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations and company policies.
• Using pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, coaching other pharmacy technicians and cashiers in pharmacy system operations.
• Delivering a distinctive and delightful customer experience.

Customer Experience

• Engaging customers and patients by greeting them and offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Sharing customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Developing strong relationships with valuable customers.

Operations

• Assisting in pharmacy practice under pharmacist supervision, including data entry, prescription filling, and verifying medications.
• Reporting prescription errors immediately and adhering to policies regarding pharmacy errors and quality improvement.
• Handling sales transactions, maintaining inventory, and supporting clinical services as needed.
• Supporting relationships with healthcare providers and maintaining a clean, organized pharmacy environment.

Training & Personal Development

• Maintaining PTCB certification through the designated training program and/or state registration; earning certification as a condition of promotion.
• Participating in ongoing training and continuing education to stay current in healthcare and pharmacy developments.

Additional requirements include fluency in reading, writing, and speaking English (except in Puerto Rico) and a willingness to work flexible hours, including evenings and weekends.