Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Town of Amherst (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to join their team in a patient-centric environment. This role involves assisting pharmacists, providing excellent customer service, and participating in a comprehensive training program to achieve PTCB certification. Candidates should be eager to learn and flexible with their schedules.

Qualifications

• Fluency in reading, writing, and speaking English required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assisting the pharmacist under supervision in pharmacy practices.
• Delivering a distinctive and delightful customer experience.
• Maintaining PTCB certification and attending training sessions.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities include:

1. Assisting the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations, and assisting with other Pharmacy Department duties per company policies.
2. Using pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, coaching other pharmacy technicians and cashiers in pharmacy system operation.
3. Delivering a distinctive and delightful customer experience.

Customer Experience

• Greeting customers and patients, offering assistance, resolving issues, and answering questions to ensure positive experiences.
• Sharing customer service best practices, including interpersonal habits and Walgreens service traits.
• Developing strong relationships with valuable customers.

Operations

• Assisting in pharmacy practice under supervision, ensuring compliance with policies and procedures.
• Entering patient and drug information, filling prescriptions, verifying accuracy, and assisting in workflow management.
• Reporting prescription errors immediately and adhering to quality and dispensing policies.
• Handling sales transactions, assisting customers in locating products, and processing third-party claims.
• Supporting inventory management, clinical services, and maintaining a clean, organized pharmacy environment.
• Building relationships with the medical community and supporting outreach efforts.

Training & Personal Development

• Maintaining PTCB certification through the designated training program and/or state certification.
• Attending training sessions and acquiring continuing education credits to stay current in healthcare and pharmacy developments.

• Fluency in reading, writing, and speaking English is required (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.