Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Sioux Falls (SD); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading pharmacy as a Pharmacy Technician, where you'll engage with customers and support their healthcare needs. Through our training program, you'll earn your PTCB certification while gaining essential skills and knowledge. This role offers a chance to make a difference in patients' lives while advancing your career in healthcare.

Benefits

Earn while you learn

PTCB Certification Training

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Use pharmacy systems to obtain patient and drug information.
• Deliver a distinctive and delightful customer experience.

Skills

Customer Service

Communication

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy, in accordance with state and federal regulations, and perform other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance, resolving issues, and answering questions to ensure a positive experience.
• Share customer service best practices with team members to deliver excellent service, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and supporting workflow.
• Report prescription errors immediately and adhere to policies regarding dispensing activities.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management, including ordering, unpacking, and storing pharmaceuticals, and maintain knowledge of asset protection techniques.
• Assist in administering clinical services and supporting healthcare clinics and providers.
• Maintain a clean, stocked, and orderly pharmacy environment.
• Build and maintain good relationships with the medical community through outreach and detailing.
• Participate in exterior and interior maintenance activities.
• Follow all company policies, maintain respectful relationships, and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification, with promotion contingent upon certification.
• Attend training sessions, acquire continuing education credits, and stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.