Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Pennsville Township (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

Join Walgreens as a Pharmacy Technician, where you will transform pharmacy services into a patient-centric experience. This role involves assisting pharmacists, engaging with customers, and participating in a comprehensive training program to achieve PTCB certification. You'll play a vital role in ensuring patient satisfaction and operational efficiency while developing your career in healthcare.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy.
• Deliver a distinctive customer experience.
• Support inventory management and clinical services.

Skills

Customer Service

Communication

Problem Solving

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It arms you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations and company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and assist in coaching pharmacy technicians and cashiers in pharmacy system operation and cash register use.
3. Deliver a distinctive and delightful customer experience by engaging customers, resolving issues, and building strong relationships.

Customer Experience

• Greet and assist customers and patients, answer questions, and resolve issues to ensure satisfaction.
• Share customer service best practices to deliver a positive experience, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy duties such as entering patient and drug information, filling prescriptions, verifying medications, and checking for interactions under pharmacist supervision.
• Report prescription errors immediately and adhere to policies regarding pharmacy errors and quality improvement.
• Handle sales transactions, assist customers in locating products, and process third-party prescription claims efficiently.
• Support inventory management, including ordering, unpacking, and storing pharmaceuticals, and file claims for warehouse issues.
• Assist in administering clinical services, including sample collection and coordination with healthcare providers.
• Develop and maintain relationships with the medical community and support pharmacy maintenance and organization.
• Complete special assignments and tasks as needed.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state certification, with promotion requirements as applicable.
• Attend training and acquire continuing education credits to stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.