Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Kokomo (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to join their team in Kokomo, Indiana. This role involves assisting pharmacists, engaging with customers, and ensuring compliance with pharmacy regulations. The position offers a comprehensive training program to help you achieve PTCB certification and advance your career in healthcare.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in pharmacy practice under supervision.
• Engage customers and patients, ensuring satisfaction.
• Perform duties such as entering patient info and filling prescriptions.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you to become a certified pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and assist with pharmacy operations, including coaching other technicians if PTCB certified.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients, greet them, offer assistance, resolve issues, and answer questions to ensure satisfaction.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under supervision, ensuring compliance with all policies and regulations.
• Perform duties such as entering patient and drug info, filling prescriptions, verifying medicines, and managing workflow.
• Report prescription errors immediately and adhere to quality and safety policies.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management, clinical services, and external provider coordination.
• Maintain the pharmacy environment, ensuring it is stocked, clean, and orderly.

Training & Personal Development

• Earn and maintain PTCB certification through our training program or state certification.
• Attend training and continuing education to stay updated in healthcare and pharmacy practices.

Additional requirements include fluency in English (except in Puerto Rico) and willingness to work flexible hours, including evenings and weekends.