Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Hudson (FL); On-site; USD 22,730 - 27,552; Full time

Benefits offered by this job

On-the-job training

Earn while you learn certification program

Job summary

A leading pharmacy chain is seeking a Pharmacy Technician to assist pharmacists in providing excellent customer service and pharmacy services. This role involves engaging with customers, managing inventory, and completing training to become a certified pharmacy technician. Flexible schedule required. The pay range is $16.50 to $20.00 per hour.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Assist pharmacist in the practice of pharmacy under supervision.
• Engage customers and patients by greeting them and offering assistance.
• Model and share customer service best practices.
• Assist in inventory management activities.

Skills

Fluent in English

Customer service skills

Attention to detail

Good math skills

Job description

Overview

Pharmacy Technician / Pharm Tech Apprenticeship at Walgreens. This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.50/hr - $20.00/hr

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Walgreens is proud to invest and champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program guides you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and maintains the high level of skill required in the pharmacy care industry. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in the training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

Responsibilities

• In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
• Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist with and coach pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with most valuable customers.
• Under the supervision of the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Review and comply with the Walgreens Pharmacy Code of Conduct.
• Perform duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine, and checking for possible interactions. Assist pharmacists in scheduling and maintaining workflow.
• Report prescription errors to the pharmacist on duty and adhere to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Adhere to the Walgreens policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
• Register all related sales on assigned cash register, collect and handle cash as required. Assist customers to locate products.
• Handle telephone calls that do not require personal attention of the pharmacist, including calls to physicians.
• Process (correct and resubmit) manual claims for third party program prescription services in a timely and efficient manner, and perform other clerical duties as assigned by the Pharmacy Manager.
• Assist and support Pharmacy Department on inventory management activities, such as ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintain knowledge of asset protection techniques and file claims for overages, shortages, order errors, or damaged goods involving Rx drugs.
• May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assist pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
• Assist Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for growth opportunities.
• Assist with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

Training & Personal Development

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as a condition of promotion to senior technician.
• Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer good math skills for accurate prescription filling, including counting, measuring and weighing medications.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser: jobs.walgreens.com/benefits

Salary Range: $16.50 - $20.00 / Hour