Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Gloucester Township (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is transforming pharmacy technician roles into a patient-centric experience. This position offers a unique opportunity to interact with customers, build relationships, and develop your career through a recognized apprenticeship program. You'll gain essential skills and knowledge while working under the guidance of experienced pharmacists. If you're passionate about healthcare and eager to learn, this role provides a solid foundation for your future in the pharmacy field. Join a team that values your growth and offers the tools to succeed.

Qualifications

• Must be fluent in English and willing to work flexible hours.
• Certification required for promotion to senior technician.

Responsibilities

• Assist the pharmacist under supervision and process prescriptions.
• Engage customers and resolve issues to ensure a positive experience.
• Maintain compliance with pharmacy policies and regulations.

Skills

Customer Service

Pharmacy Operations

Communication Skills

Attention to Detail

Education

High School Diploma or equivalent

Pharmacy Technician Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the pharmacy care industry. It arms you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources offered in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties in accordance with Company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians in operating pharmacy systems and cashiers in operating the pharmacy cash registers.
3. Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members to deliver a distinctive experience, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under supervision, ensuring compliance with policies and regulations. Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to policies related to pharmacy errors and quality improvement.
• Adhere to Good Faith Dispensing policies during prescription activities.
• Register sales, handle cash, and assist customers in locating products.
• Handle non-urgent telephone calls, process third-party claims, and support inventory management activities.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Maintain good relationships with the medical community and support departmental maintenance and organization.
• Complete special assignments as needed.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification. Certification is required for promotion to senior technician.
• Attend training sessions, acquire continuing education credits, and stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.