Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Cedar Rapids (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking dedicated Pharmacy Technicians to join their team. This role offers a unique opportunity to engage with patients and contribute to their health and well-being through a patient-centric approach. With a strong focus on training and personal development, you'll participate in a recognized apprenticeship program that prepares you for certification and career advancement. Enjoy a supportive environment where your skills are valued, and you can make a real difference in the lives of customers. If you are passionate about healthcare and customer service, this position is perfect for you.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in pharmacy practice under supervision.
• Engage customers and provide assistance to ensure a positive experience.
• Support inventory management and maintain cleanliness of the pharmacy.

Skills

Customer Service

Pharmacy Operations

Attention to Detail

Communication Skills

Problem Solving

Education

High School Diploma or equivalent

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients, greet them, and offer assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal skills and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practice under pharmacist supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug info, filling prescriptions, verifying medicines, and checking for interactions.
• Report prescription errors immediately and adhere to error and quality policies.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management, including ordering, unpacking, and storage of pharmaceuticals.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Build and maintain relationships with the medical community through outreach and detailing.
• Maintain the cleanliness and orderliness of the pharmacy area and stock supplies.
• Follow all company policies, maintain respectful relationships, and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state certification; certification is required for promotion to senior technician.
• Attend training sessions, acquire continuing education credits, and stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.