Pharmacy Technician: Patient Care & Wellness Support

Kroger; Hoffman Estates (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

Kroger is seeking a pharmacy clerk in Hoffman Estates, IL to provide exceptional customer service while supporting pharmacists and handling transactions accurately. You will assist with data entry, product dispensing, and patient interactions in a fast-paced store environment.

Responsibilities include answering phones, triaging inquiries, processing payments, maintaining clean workstations, and upholding HIPAA privacy standards across daily tasks.

Qualifications

• High School Diploma or GED is required.
• Must be at least 18 years old and handle confidential information.
• Experience in a pharmacy or retail setting preferred.
• Familiarity with basic pharmacy operations is a plus.

Responsibilities

• Provide reception, data entry, adjudication, and product dispensing support.
• Assist pharmacists with duties not requiring professional judgment.
• Answer phones, triage inquiries, and manage vendor coupons.
• Handle cash, credit/debit, EBT, and gift card transactions.
• Maintain clean, organized workstations and protect patient privacy per HIPAA.

Skills

Customer service

HIPAA compliance

Cash handling

Pharmacy support

Education

High School Diploma or GED

Tools

Cash register

Job description

Kroger is seeking a pharmacy clerk in Hoffman Estates, IL to provide exceptional customer service while supporting pharmacists and handling transactions accurately. You will assist with data entry, product dispensing, and patient interactions in a fast-paced store environment.

Responsibilities include answering phones, triaging inquiries, processing payments, maintaining clean workstations, and upholding HIPAA privacy standards across daily tasks.