Pharmacy Technician - Patient Care & Wellness Support

Kroger Family of Companies; Castle Rock (CO); On-site; USD 47,000 - 51,000; Full time

Job summary

Kroger Family of Companies in Castle Rock, Colorado is hiring a Pharmacy Clerk to provide exceptional customer service, assist pharmacists, and process prescriptions and payments in a busy retail setting.

This role requires accuracy, discretion with confidential information, compliance with HIPAA and safety standards, and the ability to work in a fast-paced environment while helping customers live healthier lives.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Operate cash register and handle transactions securely.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement.
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
• Answer phone and triage calls and answer inquiries as appropriate.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Understand and adhere to HIPAA regulations and the company’s policies regarding the same.

Skills

Customer service

HIPAA knowledge

Confidentiality

Education

High School Diploma or GED

Job description

Kroger Family of Companies in Castle Rock, Colorado is hiring a Pharmacy Clerk to provide exceptional customer service, assist pharmacists, and process prescriptions and payments in a busy retail setting.

This role requires accuracy, discretion with confidential information, compliance with HIPAA and safety standards, and the ability to work in a fast-paced environment while helping customers live healthier lives.