Pharmacy Technician: Patient Care & Wellness

King Soopers; Louisville (CO); On-site; USD 19,000 - 25,000; Full time

Job summary

King Soopers is seeking a pharmacy clerk to provide exceptional customer service while supporting the pharmacy team. You will assist with reception, data entry, billing, and dispensing, while ensuring HIPAA compliance and safe, courteous interactions with customers.

The role emphasizes accurate transactions, adherence to regulations, and coordination with pharmacists to deliver health and wellness services in a fast-paced store environment.

Qualifications

• High School Diploma or GED is required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.
• Any previous comparable experience.
• Any equivalent experience of a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Follow food safety, sanitation and safety regulations and programs per health codes; identify unsafe conditions and notify store management.
• Understand and perform ordering with primary and secondary wholesalers.
• Operate the company guidelines on inventory management, control, and ordering of medications, devices, supplements and supplies.
• Maintain clean and organized work stations and customer waiting areas.
• Count, measure and prepare specified product using company best practices.
• Complete billing procedures adequately to assure best value to the customer and the company.
• Answer phone and triage calls and inquiries as appropriate.
• Adhere to cashier policies to prevent loss including tendering electronic funds and cash transactions.
• Provide a stellar customer experience while accurately completing reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement.
• Adhere to HIPAA regulations and the company’s policies regarding the same.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Customer service

HIPAA compliance

Cash handling

Data entry

Education

High School Diploma or GED

Job description

King Soopers is seeking a pharmacy clerk to provide exceptional customer service while supporting the pharmacy team. You will assist with reception, data entry, billing, and dispensing, while ensuring HIPAA compliance and safe, courteous interactions with customers.

The role emphasizes accurate transactions, adherence to regulations, and coordination with pharmacists to deliver health and wellness services in a fast-paced store environment.