Pharmacy Technician: Patient Care & Retail Ops

Walgreens; Pleasant Valley Township (IA); On-site; USD 2,411,000 - 2,893,000; Full time

Job summary

Walgreens is seeking a Customer Experience role in the United States to greet customers, assist with products and services, and resolve issues to ensure a positive experience. The role operates under pharmacist supervision within a Walgreens store and supports daily pharmacy operations.

Responsibilities include entering patient data into pharmacy systems, processing prescriptions, handling cash, assisting with inventory, and collaborating with healthcare providers to maintain high service

Qualifications

• Must have strong customer service experience in retail or pharmacy settings.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Assist pharmacists under supervision by entering patient and drug information in pharmacy systems and check for interactions.
• Process prescriptions by retrieving, counting, and pouring medications; verify accuracy.
• Handle cash transactions and assist customers with OTC products, guiding them to items as needed.
• Support inventory management, ordering, receiving, and storage of pharmaceuticals.

Skills

Customer service

Communication

English fluency

Flexible schedule

Education

PTCB certification

Job description

Walgreens is seeking a Customer Experience role in the United States to greet customers, assist with products and services, and resolve issues to ensure a positive experience. The role operates under pharmacist supervision within a Walgreens store and supports daily pharmacy operations.

Responsibilities include entering patient data into pharmacy systems, processing prescriptions, handling cash, assisting with inventory, and collaborating with healthcare providers to maintain high service